Senior Collections Specialist
Company: Orion Talent
Location: Nashua
Posted on: May 8, 2024
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Job Description:
Senior Collections Specialist
Location: Nashua, NH
Compensation: up to $65k + 10k bonus ($2.5 collections conus each
quarter)
Benefits: Health benefits available on 1st day of the following
months after they start, 401k
Shift: Monday - Friday 8:30-5
Position Description:
Highly organized and detail- oriented Senior Collections Specialist
will be responsible for ensuring timely collection of outstanding
payments, will be involved in analyzing accounts and implementing
strategies to reduce accounts receivable. The ideal candidate will
have strong customer service kills, deep experience in collections,
and proficiency in accounting software.
Responsibilities:
--- Monitor and analyze accounts receivable to identify delinquent
accounts
--- Implement effective collection strategies to ensure timely
payment
--- Conduct account analysis to identify trends and patterns in
payment behavior
--- Coordinate with billing department to resolve any billing
issues
--- Utilize telemarketing techniques to contact customers and
negotiate payment arrangements
--- Maintain accurate records of all collection activities
--- Collaborate with other departments to streamline the revenue
cycle management process
--- Communicate hold status and the factors behind specific
decisions to all levels of Sales Management.
--- Establish payment plans for customers
--- Monitor credit holds and release pending orders, as needed.
--- Propose write-offs of doubtful accounts receivable.
--- Provide support during internal and external audits.
Requirements
--- Proven experience and minimum 5 years in collections
--- Strong knowledge of accounts receivable processes and
procedures
--- Proficiency in using accounting software
--- Excellent communication skills, both written and verbal
--- Ability to analyze data and make informed decisions based on
findings
--- Strong negotiation skills to effectively resolve payment
disputes
--- Capable of relationship-building, negotiation, problem-solving
and follow through with internal and external partners
Keywords: Orion Talent, Pittsfield , Senior Collections Specialist, Accounting, Auditing , Nashua, Massachusetts
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