Administrative Assistant

Company: Berkshire Healthcare
Location: Pittsfield
Posted on: November 12, 2021

Job Description:

Job Description The HCIB Administrative Assistant is a skilled member of the support services staff. Each Administrative Assistant will be assigned primary responsibilities and will be expected to provide support for general administrative job functions Essential Administrative Job Functions * Communicate effectively with patients, families, caregivers and staff either face-to-face or by telephone. * Answers incoming calls, disseminates information and handles appropriately, either by referring to appropriate staff member or handling the caller situation. * Ability to triage patient/family telephone calls to clinical staff. * Maintains confidentiality of all patient information. * Complete routine reports and new assignments in an accurate and timely manner. * Assists in taking referrals and communicating with the Referral and Admissions Team. * Assist in entering data into the appropriate tracking systems. * Assist in the process of putting together medical records or other packets. * Assist in the filing of open and closed medical records as needed. * Assist in stocking in-coming office supplies and medical supplies as needed. * Assist in sending, receiving and monitoring faxes for all staff. * Provide back-up or assistance to other administrative staff when needed. * Other duties as assigned by the Management Team. Job Requirements Experience: * Minimum of two (2) years of experience as an Administrative Assistant, hospice preferred. Education and Training: (Acquired through formal education, outside study, training on jobs of lesser degree, or by any combination of these. May be expressed in terms of formal educational equivalents): * High school diploma or equivalent required. * One (1) or two (2) years of business college preferred. * Has knowledge of state, federal and CHAP regulations. License, Certification & Registration: * Valid driver's license Other Requirements: * Demonstrates good written and oral communication skills and public relations skills.

Keywords: Berkshire Healthcare, Pittsfield , Administrative Assistant, Administration, Clerical , Pittsfield, Massachusetts