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Computer Support Specialist 2025-52

Company: Knowledge Builders
Location: Albany
Posted on: April 4, 2026

Job Description:

Job Description 1. Minimum Candidate Qualifications: The candidate must have a minimum of: a. Proof of eligibility to work in NYS. b. Three (3) years of customer service experience 2. Job Description and Required Services: Duties include, but are not limited to, the following: • Search computer records/databases and interpret them in connection with inquiries • Evaluate documentation submitted in connection with inquiries and provide solutions • Draft accurate and professional emails in response to inquiries • Respond to inquiries in a prompt and courteous manner • Work in a high-volume, fast-paced environment • Have a keen attention to detail Notes: *Telecommuting may be allowed at the discretion of the hiring manager. *The Department does not provide parking, but the office is accessible by mass transit.

Keywords: Knowledge Builders, Pittsfield , Computer Support Specialist 2025-52, Administration, Clerical , Albany, Massachusetts


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