Technician Admin

Company: Simco Electronics
Location: Pittsfield
Posted on: November 24, 2019

Job Description:

Position OverviewThe Tech Admin will apply knowledge of measurement science, mathematics, physics, and electronics to calibrate inspection, measurement, and test equipment in the Acoustical, Chemical, Dimensional, Electrical -- DC/Low Frequency, Electrical -- RF/Microwave, Fluid, Mechanical, Optical, Thermodynamics, and Time & Frequency disciplines to ensure measurement accuracy. The Tech Admin will identify and utilize appropriate manual and automated measurement procedures, perform laboratory housekeeping and may be required to report opinions and interpretations.
As a Tech Admin you will also be developing and maintaining positive customer relations and coordinating with various functions within the company to ensure customer requests are handled appropriately and in a timely manner; you will assist SIMCO customers in the scheduling and processing of equipment for calibration and/or repair service. In addition, your duties shall include purchasing, shipping, and receiving responsibilities.
Responsibilities and Duties

• Calibrate inspection, measurement, and test equipment (IM&TE) in one or more of the following disciplines - Acoustical, Chemical, Dimensional, Electrical -- DC/Low Frequency, Electrical -- RF/Microwave, Fluid, Mechanical, Optical, Thermodynamics, Time & Frequency, in order to ensure compliance with published specifications
• Collect, compile, measure, summarize, and record data gathered during calibration
• Identify IM&TE out-of-tolerance conditions and perform corrective action via adjustments, component replacement, correction factors, etc.
• Identify and correct measurement errors, as applicable
• Answer phones and effectively distribute messages to proper personnel
• Process customer complaints and Communicate with customers regarding the status of their product(s) in a clear and concise fashion
• Manage and prepare reports in an effective and professional manner
• Interacts with members of other departments and management
• Purchases and orders for parts, outside services, and supplies necessary for the operation of the organization
• Determine charges for services requested and prepare quotes
• Add, update, or remove customer contact information
• Handle lost/damaged equipment
• Other duties and responsibilities as may be assigned
  Qualifications
  • Minimum High School diploma or equivalent
  • Must be able to perform general math and algebra functions
  • Basic ability to troubleshoot repair, align and optimize precision equipment
  • Basic knowledge of computers and data entry.
  • Proficient in use of MS Word and Excel
  • No previous calibration training required
  • Must have good interpersonal and customer service skills
  • Excellent verbal and written communication skills.
  • Strong attention to details
  • Must work as a team player, and follow written procedures
  • Able to successfully multi-task and manage time efficiently
    Physical Demands
    • Must be able to lift up to 45 pounds without assistance
    • Occasional standing and bending are required
      Working Environment
      • Works primarily in a laboratory or manufacturing environment at a SIMCO location and/or customer sites
      • Travel may be required to other domestic and possibly international locations
        What We Offer
        • On - Call
        • 401K
          SIMCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SIMCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
          About UsSIMCO Electronics is the leading provider of calibration and software services for test and measurement instruments used in technology organizations. To learn more about SIMCO Electronics please site our home page at:
          To all recruitment agencies: SIMCO Electronics does not accept agency resumes. Please do not forward resumes to our jobs alias, SIMCO Electronics employees or any other company location. SIMCO Electronics is not responsible for any fees related to unsolicited resumes.

Keywords: Simco Electronics, Pittsfield , Technician Admin, Administration, Clerical , Pittsfield, Massachusetts