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Desktop Support Engineer

Company: Glotel
Location: Pittsfield
Posted on: September 2, 2019

Job Description:

Exciting 3 months + W2 contract for a Desktop Support Technician with a major MSP client The successful candidate will be tasked with the following Install, diagnose, repair, and upgrade hardware and equipment with direction and prioritization coming from IT leadership. Imaging and deployment of laptop and desktop equipment to various locations. Installation and setup of mobile BYOD solution on end-user and company provided cell phones. Remote and on-site support of Microsoft OS and Office applications. Remotely deploy pre-defined application packages to Windows operating systems. Maintain updated ticket status The ideal candidate will be able to prove the following Excellent customer service and customer facing skillset Ability to commit to an initial 3 month assignment Experience imaging and deploying laptops and desktop equipment Strong all round Microsoft OS experience

Keywords: Glotel, Pittsfield , Desktop Support Engineer, Engineering , Pittsfield, Massachusetts

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