Account Manager - Proposal Writer (Information Technology)

Company: CompuWorks
Location: Pittsfield
Posted on: November 16, 2021

Job Description:

CompuWorks, one of the northeast's leading IT Support and Service providers, is seeking a motivated and experienced IT Professional with technical aptitude and IT experience to help us continue to grow by creating winning proposals and helping our awesome clients use technology in new and impactful ways. The qualified applicant should have a solid understanding of IT concepts and terminology. Excellent written and verbal communication skills are a must in this client-facing role. The ability to manage numerous tasks with the ability to set priorities and meet deadlines is a critical skill. You will work as part of a team based in Pittsfield Ma. providing services to clients throughout the northeast. Applicant must have excellent organizational, customer service and communication skills, be detail oriented and able to function as part of a team. Learn more about our company and culture at at [ Responsibilities * Facilitate the creation of technical scopes of work with engineers * Prepare of proposals and price quotes * Coordinate and participate in client strategy meetings * Follow defined processes and track and document progress * Handle incoming client calls, provide general customer service, and facilitate white glove service Requirements * Experience in customer service with direct client interaction * Familiarity with IT systems, terminology and concepts * Excellent verbal and written communication skills * Customer-oriented and composed under pressure * Position is based in our Pittsfield MA offices with some possibility for partial remote work once fully trained. * Knowledge of Microsoft 365, quoting systems, ticketing systems are all beneficial * Experience with HP and Cisco products desirable Benefits * Healthcare and Dental coverage * 401k with company match * Flexible spending account * Short and long-term disability coverage * Flexible paid time off with all major holidays observed * Profit sharing plan * Fun and collaborative work environment * Fully stocked kitchen with coffee, drinks, and snacks

Keywords: CompuWorks, Pittsfield , Account Manager - Proposal Writer (Information Technology), Executive , Pittsfield, Massachusetts