VP Lending
Company: United Community Bank
Location: Pittsfield
Posted on: May 9, 2022
Job Description:
Our most valuable asset is our employees. United Community
Bancorp, Inc. offers opportunity for growth and development with
excellent benefits. United Community Bancorp is the leader of
Community Banking. We are committed to continuing this mission.
United Community Bancorp stands apart from the competition with
outstanding products, leading technology, and breakthrough service.
We will be relentless in our efforts to consistently improve our
overall relationship with each customer. Our employees will share
and thrive in the success of United Community Bancorp. United
Community Bancorp's employees within United Community Bank, Marine
Bank & Trust, Brown County State Bank, -Mercantile Bank, Farmers
State Bank of Camp Point, and Liberty Bank -are the single most
important asset of our banks. Our employees will reach unparalleled
levels of success as we execute this mission. It is imperative for
each employee to embrace this mission to ensure our continued
success! United Community Bancorp, Inc. offers opportunity for
growth and development with an excellent benefits package for
full-time employees. Applicants are considered for all positions
without regard to race, color, sex, national origin, veteran
status, or disability status. As an Affirmative Action/Equal
Opportunity employer, United Community Bancorp, Inc., complies with
government regulations and affirmative action responsibilities. All
employment is contingent upon the successful completion of a credit
and criminal background check and pre-employment drug screen. The
following benefit programs are available to all employees:
- Cashier's Checks
- Free Checking Account including Free Checks
- Free Savings Account
- Free Safety Deposit Box
- 401(k) Retirement Plan (requires 60 days of employment, age 20)
In addition, the following benefits are available to all full-time
employees after meeting eligibility requirements:
- Vacation Time (requires 30 days of employment) -
- Sick/Personal Time (requires 90 days of employment)
- Health Insurance (requires 60 days of employment)
- Life Insurance (requires 60 days of employment)
- Dental Insurance (requires 60 days of employment)
- Vision Insurance (requires 60 days of employment)
- Holidays
- Jury Duty Leave
- Short-term Disability (requires 60 days of employment)
- Long-Term Disability (requires 60 days of employment)
- Military Leave
- Section 125 Cafeteria Plan including Flexible Spending Accounts
(requires 60 days of employment)
- Tuition Reimbursement Some benefit programs require
contributions from the employee and all begin on the first of the
month after eligibility is met. Certain benefits provided by United
Community Bancorp are governed by plan documents. Eligible
employees will receive Summary Plan Descriptions of certain
benefits, as required by law. Any questions regarding United
Community Bancorp's employee benefits should be directed to the
Human Resources Department. Search Position Type: All Part-Time
Full-Time IT Help Desk Technician (Part Time) - Quincy, IL Quincy,
IL Mercantile Bank, a United Community Bank, is seeking a Part Time
-IT Technician to join our Helpdesk team. This individual with work
from our Quincy, Illinois location and will be responsible for end
user computing support with additional support for our Systems
Administrators. Flexible part time hours during -banking hours.
Responsibilities:
-Installing and maintaining workstations, conferencing equipment
and networking devices
-Prompt and complete processing of end user support requests
submitted through the ticket system, end user calls, emails and
chat
-Documenting resolution instructions for commonly processed
tasks
-Communicating with vendor support to resolve end user errors
-Utilize remote tools to provide support to end users
-Provide support for video and phone conferencing services
-Enterprise phone system support
-Support end user mobile devices (IOS and Android)
-Support remote user connections and equipment Requirements:
-Excellent written and verbal communications skills
-Experience with computer hardware (preferably in an enterprise
environment)
-The ability to interpret and follow written and verbal
directions
-Critical thinking skills
-Experience with wired and wireless networking
-Excellent documentation skills
-Professionalism and customer service experience
-An Associate's Degree in Computer Science (or equivalent work
experience/certifications)
-The ability to pass a Federal background check Travel
Required:
Yes - travel to remote branches as needed using IT Vehicle (up to
25%)
Eligible candidates must provide reliable transportation Attendance
Requirements: Employees are expected to report to work as
scheduled, on time and prepared to start work. Employees are
expected to remain at work for their entire work schedule. This
position is typically full-time, Monday through Friday with an on
call rotation. Working Conditions: This job operates in a clerical
office setting. This role routinely uses and moves standard office
equipment such as computers, phones, photocopiers, filing cabinets
and fax machines. Physical Requirements: Requires bending,
stooping, lifting -or standing as necessary. Candidates will assist
customers with various banking needs, offer product information,
and provide exceptional customer service while presenting a
positive image of the Bank. This position meets the needs of
customers by providing quality service in the receiving and paying
out of money, and accurate record keeping of money and negotiable
instruments involved in the bank's various transactions. Must be
available for weekend rotation. Job Description Roles and
Responsibilities:
- Kindly greet all customers immediately upon entry to maintain a
welcoming and helpful environment
- Assist customers with inquiries regarding their balances,
statements, general information, etc.
- Ensure all customers have been fully assisted
- Use integrated teller and customer data base software to verify
customer information and answer questions they may have about their
account
- Process loan payments, savings bonds, cashier's checks, and
registration stickers
- Handle checks and cash for deposit; verify amounts and examine
checks for endorsement before processing
- Promptly answer, screen, and forward incoming phone calls no
later than third ring
- Assist and transfer customers to the correct department by
using the employee/department directories
- Cross sell and/or refer applicable bank products via the
telephone or to customers in person
- Maintain a clear understanding of when to put a "hold" on funds
and know how to explain that to a customer
- Capture images on the NDP machine
- Adhere to cash handling policies
- Ensure that all banded money is locked in second drawer
- Process deposits from the night depository box and mailed
deposits
- Adhere to dual control policies
- Issue Ace /Gift cards
- Have in-depth knowledge of bank products and services
- Knowledgeable of all regulatory standards
- Complete all training and online testing requirements as
assigned
- Have knowledge of and uphold all bank policies and
procedures
- Maintain familiarity with the Bank Secrecy Act Policy, OFAC
Policy, Check Cashing Policy, Teller Guidelines Policy, and any
other policies relevant to your position
- Other duties as assigned Qualifications: To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. Requirements listed below are representative
of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. Computer Requirements
- Proficiency in Microsoft Office (Word, Excel, Access, and Power
Point).
- Experience using Web Teller and check imaging software
preferred Education/Experience Requirements
- High school diploma or equivalent Additional Requirements
- Ability to communicate effectively with customers and
coworkers
- Exceptional written and verbal (face-to-face and phone)
communication skills including professional grammar and
demeanor
- Ability to explain the benefits of the most complex bank
products and services and answer customer questions regarding these
products and services
- Knowledge of financial institution regulations -
- Excellent Stress Management/Composure skills
- Problem Solving/Analysis skills
- Strong attention to detail
- Strong time management and organizational skills
- Ability to multitask
- Strong professional integrity in compliance with company
policy, and ethical and legal standards
- Ability to practice digression and handle confidential
information in a professional manner
- Ability to perform duties independently with limited direct
supervision Employees are expected to report to work as scheduled,
on time and prepared to start work. Employees are expected to
remain at work for their entire work schedule. Late arrival, early
departure or other absences from scheduled hours should be avoided.
Certificates, Licenses, or Registrations:
- None Required Working Conditions: This job operates in a
clerical office setting. This role routinely uses standard office
equipment such as computers, phones, photocopiers, filing cabinets
and fax machines. Physical Requirements:
- Ability to stand for up to eight hours
- Requires bending, stooping or standing as necessary
- Requires the ability to hear, speak and/or signal people
- Effectively communicate verbally, in writing, and in
English
- Requires manual dexterity, typing, and the ability to lift
files and open filing cabinets
- The employee may occasionally lift and/or move up to 25 pounds
The VP Of Lending examines, evaluates, and recommends approval of
customer applications for consumer loans, real estate loans, and
commercial extensions of credit. Roles and Responsibilities:
Interviews applicants and requests specified information for loan
applications Analyzes applicants' financial status, credit and
property evaluation to determine feasibility of granting loan
Enters the application into LaserPro or Encompass Corresponds with
applicants or creditors to resolve questions regarding application
information Approves loan within specified limits or refers loan to
loan committee for approval Ensures loan agreements are complete,
accurate and in accord with financial institution policy Notifies
applicant of loan decision Recommends and outlines terms of loans
Aids in resolving mortgage application problems Closes the loan
Analyzes potential loan markets to develop prospects for loans
Reviews developing law and changes to compliance and regulatory
issues Periodically reviews existing customers to evaluate
financial needs Maintains familiarity with the Bank Secrecy Act
Policy, OFAC Policy, Loan Policy, CIP Policy and any other
positions relevant to your position Represents UCB to the public
and community based organizations Participate in networking and
relationship building activities both on and off-duty for business
development Performs branch officer duties when needed
Qualifications: To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily.
Requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. Computer Requirements Microsoft Office Systems
required Knowledge of Encompass and LaserPro is preferred
Education/Experience Requirements Bachelor's degree in business,
finance, or equivalent experience 2-4 years of experience working
with loans at a financial institution Additional Requirements: Good
understanding of financial institution products, services, and
regulations Strong analytical, time management, and analytical
skills High level of attention to detail Strong written and verbal
communication skills Employees are expected to report to work as
scheduled, on time and prepared to start work. Employees are
expected to remain at work for their entire work schedule. Late
arrival, early departure or other absences from scheduled hours
should be avoided. This position is typically full-time, Monday
through Friday, with occasional Saturday hours as needed or based
on personal discretion. Certificates, licenses, or registrations:
Registered with NMLS Working Conditions: This job operates in a
clerical office setting. This role routinely uses standard office
equipment such as computers, phones, photocopiers, filing cabinets
and fax machines. physical requirements: Ability to stand for up to
eight hours Requires bending, stooping or standing as necessary
Requires the ability to hear, speak and/or signal people
Effectively communicate verbally, in writing, and in English
Requires manual dexterity, typing, and the ability to lift files
and open filing cabinets The employee may occasionally lift and/or
move up to 25 pounds The Bank Security Officer is responsible for
developing, implementing and administering all aspects of the
Bank's Security Program -for United Community Bancorp, Inc.. This
position is primarily an administrative position and does not
require any type of law enforcment presence. Essential Duties and
Responsibilities:
- Liaison between Bank personnel and law enforcement authorities
when responding to robberies or other crimes
- Provide appropriate procedures to discourage robberies and
theft within the bank
- Develop bank wide strategic practices for addressing all types
of events, including both internal and external crimes
- Administers the selecting, testing and operation of all
security devices and settings at all branches
- Establish procedures for opening and closing for all
locations
- Identifies, analyzes, and controls existing and potential
security hazards
- Provides security training, support and guidance to all bank
personnel
- Advises the Compliance Officer and Senior Management of
emerging security issues and guides the bank in the establishment
of control to mitigate risk
- Annual security report to the bank's Board of Directors on the
implementation, administration and effectiveness of the Security
Program
- Provide an effective check and balance system with the bank's
BSA Officer to insure that appropriate prevention and recovery
strategies are developed and implemented
- Protect the bank's image and professional reputation by
providing a perception of safety and soundness -Supervisory
Responsibilities: Assigned staff at each location
-
Qualifications: To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
-
Education and/or Experience: High School degree is required and
college degree is preferred. Thorough knowledge of the bank's
security and operational systems. Prior Banking is preferred. -
-
Computer Skills: Microsoft Office Systems, current security system.
-
-
Certificates, Licenses, Registrations: None required. Additional
Requirements: Good understanding of financial institution products,
services, and regulations Strong analytical, time management, and
analytical skills High level of attention to detail Strong written
and verbal communication skills Employees are expected to report to
work as scheduled, on time and prepared to start work. Employees
are expected to remain at work for their entire work schedule. Late
arrival, early departure or other absences from scheduled hours
should be avoided. This position is typically full-time, Monday
through Friday. Working Conditions: This job operates in a clerical
office setting. This role routinely uses standard office equipment
such as computers, phones, photocopiers, filing cabinets and fax
machines. Physical requirements: Ability to stand for up to eight
hours Requires bending, stooping or standing as necessary Requires
the ability to hear, speak and/or signal people Effectively
communicate verbally, in writing, and in English Requires manual
dexterity, typing, and the ability to lift files and open filing
cabinets The employee may occasionally lift and/or move up to 25
pounds Liberty Bank, a United Community Bank, is in search of a
Credit Analyst in the Alton area. The position of Credit Analyst is
responsible for gathering and analyzing credit information on
current and potential borrowers; determines the advisability of
granting credit for diversified types of loans; assists loan
officers in writing detailed loan requests; and attends weekly UCB
Loan Committee meetings. ESSENTIAL DUTIES 1. Assists loan officers
in performing pre-qualification assessment and analysis of
financial condition and risk of financing requests within framework
of Bank credit culture and current economic and industry trends. 2.
Assists loan officers to ensure required data is gathered from
customers, internal and outside sources; prepares spreadsheets and
analyzes financial information including financial statements and
tax returns; and occasionally contacts customers directly for
additional information and clarification of data. 3. Compiles data
from credit bureau reports and various types of financial
statements (Balance sheet; Income statement, Statement of cash
flows; Statement of equity; Financial audits; Personal & company
tax returns and statements; financial schedules; etc.); conducts
industry peer comparisons, and performs cash flow analyses and
other such tasks and comparisons. 4. Writes financial reviews and
reports; makes recommendations on loan structures and terms to loan
officers. 5. Works closely with other credit analysts and Credit
Department Manager to effectively prioritize commercial credit
requests and complete credit presentations in a timely manner. 6.
Informs loan officers when up-to-date financial statements are
needed for commercial accounts; ensures credit inquires and UCC
filings are researched to determine credit worthiness and
appropriate collateral positioning are achieved 7. Assist loan
officers in the review and renewal of credit facilities; provides
back-up support. Completes ongoing financial covenant and borrowing
base calculations related to commercial credits. 8. Checks pledged
assets as requested by loan officers. 9. Assists loan officers in
verification of funds with mortgage companies and contractors. 10.
Develops knowledge of financial industry, economy, market
conditions, rates, vendors and competition. Remains informed of
applicable industry and rate fluctuations. 11. May represent the
Bank in various community, civic, and community reinvestment
functions to further enhance the Bank's image and develop
additional business. 12. Reinforces the application of superior
customer service through his or her own example along with
appropriate follow through with involved customers and employees.
13. Assists in providing deposit and loan account ratings for loan
officers. 14. Updates and corresponds with legal counsel and
collectors on workouts, bankruptcies, and charge-offs to ensure all
possible precautionary actions or measures are taken. 15. Treats
people with respect; keeps commitments; Inspires the trust of
others; works ethically and with integrity; upholds organizational
values; accepts responsibility for own actions. 16. Demonstrates
knowledge of and adherence to Equal Employment Opportunity (EEO)
policy; shows respect and sensitivity for cultural differences;
educates others on the value of diversity; promotes working
environment free of harassment of any type; builds a diverse
workforce and supports affirmative action. 17. Assures compliance
with all Bank policies, procedures and processes, and all
applicable state and federal banking laws, rules and regulations;
adheres to Bank Secrecy Act (BSA) responsibilities that are
specific to the position. 18. Completes administrative tasks
correctly and on time; supports the Bank's goals and values;
benefits the Bank through outside activities. 19. Performs the
position safely, without endangering the health or safety to
themselves or others and will be expected to report potentially
unsafe conditions. The employee shall comply with occupational
safety and health standards and all rules, regulations and orders
issued pursuant to the OSHA Act of 1970, which are applicable to
one's own actions and conduct. SECONDARY DUTIES The position of
Credit Analyst performs duties specific to the position and other
functions as assigned. SUPERVISORY RESPONSIBILITY The position of
Credit Analyst is not responsible for the supervision of any
employee(s). ENVIRONMENT AND PHYSICAL ACTIVITY The incumbent is in
a non-confined office-type setting in which he or she is free to
move about at will. The incumbent in the course of performing this
position spends time writing, typing, speaking, listening, driving,
carrying, seeing (such as close, color and peripheral vision, depth
perception and adjusted focus), sitting, pulling, walking,
standing, squatting, kneeling and reaching. The incumbent for this
position may operate any or all of the following: telephone, smart
phone, copy and fax machines, adding machine (calculator), check
protector, scanner and image systems, scanning equipment, encoder,
money counter, credit card terminal, typewriter, computer terminal,
laptop computer, personal computer, tablet, printers, or other
equipment as directed. The work environment characteristics
described here are representative of those an employee encounters
while performing the essential functions of this job. The physical
demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
MENTAL DEMANDS The incumbent in this position must be able to
accommodate to reading documents or instruments, detailed work,
problem solving, customer contact, reasoning, math, language,
presentations, verbal and written communication, analytical
reasoning, stress, training, and multiple concurrent tasks. MINIMUM
REQUIREMENTS These specifications are general guidelines based on
the minimum experience normally considered essential to the
satisfactory performance of this position. The requirements listed
below are representative of the knowledge, skill and/or ability
required to perform the position in a satisfactory manner.
Individual abilities may result in some deviation from these
guidelines.
- Bachelor's degree (BA) or equivalent combination of education
and experience. Work related experience should consist of a
financial analyzing or lending background. Educational experience,
through in-house training sessions, formal school or financial
industry related curriculum, should be business or financial
industry related.
- Basic experience, knowledge and training in financial statement
and tax return analysis typically resulting from a combination of
education in accounting, financial and/or credit analysis or
related areas.
- Basic knowledge of and experience with Microsoft Office
programs including Excel, Word, and Outlook. Prior experience with
internal banking software a plus.
- Credit Presentation Technical Writing - Ability to clearly
articulate and explain complex financial reporting.
- Basic knowledge of commercial, construction, real estate and
consumer loan processing.
- Ability to read, analyze and interpret general business
periodicals, professional journals, and technical procedures.
- Basic knowledge of related state and federal loan regulations
and other Bank lending policies.
- Ability to effectively present information and respond to
questions from groups of managers, customers, and members of the
general public.
- Basic skills in computer terminal and personal computer
operation; host computer system; and word processing and
spreadsheet software.
- Basic typing skills to meet production needs of the
position.
- Basic math skills; calculate interest, commissions,
proportions, and percentages; balance accounts; add, subtract,
multiply and divide in all units of measure, using whole numbers,
common fractions and decimals; locate routine mathematical errors;
compute rate, ratio and percent, including the drafting and
interpretation of bar graphs.
- Effective verbal, written and interpersonal communication
skills with the ability to apply common sense to carry out
instructions and instruct others, interpret documents, understand
procedures, write reports and correspondence, speak clearly to
customers and employees.
- Ability to deal with normal problems involving multiple facets
and variables in non-standardized situations.
- Excellent organizational and time management skills.
- Ability to work with minimal supervision while performing
duties.
- Management reserves the right to change this job description at
any time according to business needs. Liberty Bank, a United
Community Bank, is in search of a -part time teller for the RT 67
Branch in Godfrey, IL. Candidates will assist customers with
various banking needs, offer product information, and provide
exceptional customer service while presenting a positive image of
the Bank. This position meets the needs of customers by providing
quality service in the receiving and paying out of money, and
accurate record keeping of money and negotiable instruments
involved in the bank's various transactions. Job Description Roles
and Responsibilities:
- Kindly greet all customers immediately upon entry to maintain a
welcoming and helpful environment
- Assist customers with inquiries regarding their balances,
statements, general information, etc.
- Ensure all customers have been fully assisted
- Use integrated teller and customer data base software to verify
customer information and answer questions they may have about their
account
- Process loan payments, savings bonds, cashier's checks, and
registration stickers
- Handle checks and cash for deposit; verify amounts and examine
checks for endorsement before processing
- Promptly answer, screen, and forward incoming phone calls no
later than third ring
- Assist and transfer customers to the correct department by
using the employee/department directories
- Cross sell and/or refer applicable bank products via the
telephone or to customers in person
- Maintain a clear understanding of when to put a "hold" on funds
and know how to explain that to a customer
- Capture images on the NDP machine
- Adhere to cash handling policies
- Ensure that all banded money is locked in second drawer
- Process deposits from the night depository box and mailed
deposits
- Adhere to dual control policies
- Issue Ace /Gift cards
- Have in-depth knowledge of bank products and services
- Knowledgeable of all regulatory standards
- Complete all training and online testing requirements as
assigned
- Have knowledge of and uphold all bank policies and
procedures
- Maintain familiarity with the Bank Secrecy Act Policy, OFAC
Policy, Check Cashing Policy, Teller Guidelines Policy, and any
other policies relevant to your position
- Other duties as assigned Qualifications: To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. Requirements listed below are representative
of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. Computer Requirements
- Proficiency in Microsoft Office (Word, Excel, Access, and Power
Point).
- Experience using Web Teller and check imaging software
preferred Education/Experience Requirements
- High school diploma or equivalent Additional Requirements
- Ability to communicate effectively with customers and
coworkers
- Exceptional written and verbal (face-to-face and phone)
communication skills including professional grammar and
demeanor
- Ability to explain the benefits of the most complex bank
products and services and answer customer questions regarding these
products and services
- Knowledge of financial institution regulations -
- Excellent Stress Management/Composure skills
- Problem Solving/Analysis skills
- Strong attention to detail
- Strong time management and organizational skills
- Ability to multitask
- Strong professional integrity in compliance with company
policy, and ethical and legal standards
- Ability to practice digression and handle confidential
information in a professional manner
- Ability to perform duties independently with limited direct
supervision Employees are expected to report to work as scheduled,
on time and prepared to start work. Employees are expected to
remain at work for their entire work schedule. Late arrival, early
departure or other absences from scheduled hours should be avoided.
This position is typically full-time, Monday through Friday, with a
Saturday rotation. Certificates, Licenses, or Registrations:
- None Required Working Conditions: This job operates in a
clerical office setting. This role routinely uses standard office
equipment such as computers, phones, photocopiers, filing cabinets
and fax machines. Physical Requirements:
- Ability to stand for up to eight hours
- Requires bending, stooping or standing as necessary
- Requires the ability to hear, speak and/or signal people
- Effectively communicate verbally, in writing, and in
English
- Requires manual dexterity, typing, and the ability to lift
files and open filing cabinets
- The employee may occasionally lift and/or move up to 25 pounds
The Bruns Lane Branch in Springfield, IL is in search of a teller
supervisor. The Teller Supervisor oversees overall daily activities
of teller staff including training and scheduling and maintaining
records of vault and teller cash balances. Responsibilities will
include:
- Performs normal teller duties on a daily basis
- Manages tellers daily operations
- Maintains reports documenting cash outages, balances, time
cards, and daily cash recaps
- Assists tellers in locating cash discrepancies, manages unusual
transactions, and answers customer questions when required
- Monthly balancing of license plate stickers and savings
bonds
- Manages scheduling and designation of additional daily tasks to
teller team
- Provides on the job training for tellers. -
- Files CTRs when necessary
- Oversees the maintenance and balancing of the ATM
- Oversees the processing and accuracy of proof work
- Balances the cash vault daily using dual control
- Orders and ships currency and coin weekly
- Performs teller audits when necessary (before vacations,
surprise audits, etc.)
- Monitors tellers to ensure compliance with procedures and
policies (specifically Reg. CC training)
- Ensures all tellers are complying and up to date with bankers
training online
- Distributes written and oral instructions on teller operations
as necessary
- Ensures all teller stations are properly stocked, secured, and
maintained on a daily basis
- Prepares performance evaluations, written warnings,
recommendation for increase and encourages staff development
- Recommends hiring, discipline, promotion, transfers and
termination of teller staff as necessary
- Conducts regular staff meetings to review problems, policies,
procedures and updates
- Knowledge of all regulatory standards
- Completes all training and online testing requirement as
assigned
- Have knowledge of and uphold all bank policies and
procedures
- Maintains familiarity with the Bank Secrecy Act Policy, OFAC
Policy, Check Cashing Policy, Teller Guidelines Policy, and any
other policies relevant to your position Qualifications: To perform
this job successfully, an individual must be able to perform each
essential duty satisfactorily. Requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. Computer
Requirements
- Proficiency in Microsoft Office (Word, Excel, Access, and Power
Point.
- Experience using Web Teller and check imaging software is
preferred. Education/Experience Requirements
- High school diploma or equivalent
- At least 3 years of teller experience Additional Requirements
- Exceptional written and verbal (face-to-face and phone)
communication skills including professional grammar and
demeanor
- Ability to explain the benefits of the most complex bank
products and services and answer customer questions regarding these
products and services
- Knowledge of financial institution regulations -
- Excellent Stress Management/Composure skills
- Problem Solving/Analysis skills
- Strong attention to detail
- Strong time management and organizational skills
- Ability to multitask
- Strong professional integrity in compliance with company
policy, and ethical and legal standards
- Ability to practice digression and handle confidential
information in a professional manner
- Ability to perform duties independently with limited direct
supervision Employees are expected to report to work as scheduled,
on time and prepared to start work. Employees are expected to
remain at work for their entire work schedule. Late arrival, early
departure or other absences from scheduled hours should be avoided.
This position is typically full-time, Monday through Friday, with a
Saturday rotation. Additional hours may be required dependent upon
current branch needs. Working Conditions: This job operates in a
clerical office setting. This role routinely uses standard office
equipment such as computers, phones, photocopiers, filing cabinets
and fax machines. Physical Requirements:
- Ability to stand for up to eight hours
- Requires bending, stooping or standing as necessary
- Requires the ability to hear, speak and/or signal people
- Effectively communicate verbally, in writing, and in
English
- Requires manual dexterity, typing, and the ability to lift
files and open filing cabinets
- The employee may occasionally lift and/or move up to 25 pounds
Marine Bank & Trust, a United Community Bank, is in search of a
teller supervisor for the Carthage Branch, in Carthage, IL. The
Teller Supervisor oversees overall daily activities of teller staff
including training and scheduling and maintaining records of vault
and teller cash balances. Responsibilities will include:
- Performs normal teller duties on a daily basis
- Manages tellers daily operations
- Maintains reports documenting cash outages, balances, time
cards, and daily cash recaps
- Assists tellers in locating cash discrepancies, manages unusual
transactions, and answers customer questions when required
- Monthly balancing of license plate stickers and savings
bonds
- Manages scheduling and designation of additional daily tasks to
teller team
- Provides on the job training for tellers. -
- Files CTRs when necessary
- Oversees the maintenance and balancing of the ATM
- Oversees the processing and accuracy of proof work
- Balances the cash vault daily using dual control
- Orders and ships currency and coin weekly
- Performs teller audits when necessary (before vacations,
surprise audits, etc.)
- Monitors tellers to ensure compliance with procedures and
policies (specifically Reg. CC training)
- Ensures all tellers are complying and up to date with bankers
training online
- Distributes written and oral instructions on teller operations
as necessary
- Ensures all teller stations are properly stocked, secured, and
maintained on a daily basis
- Prepares performance evaluations, written warnings,
recommendation for increase and encourages staff development
- Recommends hiring, discipline, promotion, transfers and
termination of teller staff as necessary
- Conducts regular staff meetings to review problems, policies,
procedures and updates
- Knowledge of all regulatory standards
- Completes all training and online testing requirement as
assigned
- Have knowledge of and uphold all bank policies and
procedures
- Maintains familiarity with the Bank Secrecy Act Policy, OFAC
Policy, Check Cashing Policy, Teller Guidelines Policy, and any
other policies relevant to your position Qualifications: To perform
this job successfully, an individual must be able to perform each
essential duty satisfactorily. Requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. Computer
Requirements
- Proficiency in Microsoft Office (Word, Excel, Access, and Power
Point.
- Experience using Web Teller and check imaging software is
preferred. Education/Experience Requirements
- High school diploma or equivalent
- At least 3 years of teller experience Additional Requirements
- Exceptional written and verbal (face-to-face and phone)
communication skills including professional grammar and
demeanor
- Ability to explain the benefits of the most complex bank
products and services and answer customer questions regarding these
products and services
- Knowledge of financial institution regulations -
- Excellent Stress Management/Composure skills
- Problem Solving/Analysis skills
- Strong attention to detail
- Strong time management and organizational skills
- Ability to multitask
- Strong professional integrity in compliance with company
policy, and ethical and legal standards
- Ability to practice digression and handle confidential
information in a professional manner
- Ability to perform duties independently with limited direct
supervision Employees are expected to report to work as scheduled,
on time and prepared to start work. Employees are expected to
remain at work for their entire work schedule. Late arrival, early
departure or other absences from scheduled hours should be avoided.
This position is typically full-time, Monday through Friday, with a
Saturday rotation. Additional hours may be required dependent upon
current branch needs. Working Conditions: This job operates in a
clerical office setting. This role routinely uses standard office
equipment such as computers, phones, photocopiers, filing cabinets
and fax machines. Physical Requirements:
- Ability to stand for up to eight hours
- Requires bending, stooping or standing as necessary
- Requires the ability to hear, speak and/or signal people
- Effectively communicate verbally, in writing, and in
English
- Requires manual dexterity, typing, and the ability to lift
files and open filing cabinets
- The employee may occasionally lift and/or move up to 25 pounds
Candidates will assist customers with various banking needs, offer
product information, and provide exceptional customer service while
presenting a positive image of the Bank. This position meets the
needs of customers by providing quality service in the receiving
and paying out of money, and accurate record keeping of money and
negotiable instruments involved in the bank's various transactions.
Ideal hours are Tuesday, Wednesday, Friday 12:00 - 5:30 and
Saturday 8:00 to noon.. Job Description Roles and Responsibilities:
- Kindly greet all customers immediately upon entry to maintain a
welcoming and helpful environment
- Assist customers with inquiries regarding their balances,
statements, general information, etc.
- Ensure all customers have been fully assisted
- Use integrated teller and customer data base software to verify
customer information and answer questions they may have about their
account
- Process loan payments, savings bonds, cashier's checks, and
registration stickers
- Handle checks and cash for deposit; verify amounts and examine
checks for endorsement before processing
- Promptly answer, screen, and forward incoming phone calls no
later than third ring
- Assist and transfer customers to the correct department by
using the employee/department directories
- Cross sell and/or refer applicable bank products via the
telephone or to customers in person
- Maintain a clear understanding of when to put a "hold" on funds
and know how to explain that to a customer
- Capture images on the NDP machine
- Adhere to cash handling policies
- Ensure that all banded money is locked in second drawer
- Process deposits from the night depository box and mailed
deposits
- Adhere to dual control policies
- Issue Ace /Gift cards
- Have in-depth knowledge of bank products and services
- Knowledgeable of all regulatory standards
- Complete all training and online testing requirements as
assigned
- Have knowledge of and uphold all bank policies and
procedures
- Maintain familiarity with the Bank Secrecy Act Policy, OFAC
Policy, Check Cashing Policy, Teller Guidelines Policy, and any
other policies relevant to your position
- Other duties as assigned Qualifications: To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. Requirements listed below are representative
of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. Computer Requirements
- Proficiency in Microsoft Office (Word, Excel, Access, and Power
Point).
- Experience using Web Teller and check imaging software
preferred Education/Experience Requirements
- High school diploma or equivalent Additional Requirements
- Ability to communicate effectively with customers and
coworkers
- Exceptional written and verbal (face-to-face and phone)
communication skills including professional grammar and
demeanor
- Ability to explain the benefits of the most complex bank
products and services and answer customer questions regarding these
products and services
- Knowledge of financial institution regulations -
- Excellent Stress Management/Composure skills
- Problem Solving/Analysis skills
- Strong attention to detail
- Strong time management and organizational skills
- Ability to multitask
- Strong professional integrity in compliance with company
policy, and ethical and legal standards
- Ability to practice digression and handle confidential
information in a professional manner
- Ability to perform duties independently with limited direct
supervision Employees are expected to report to work as scheduled,
on time and prepared to start work. Employees are expected to
remain at work for their entire work schedule. Late arrival, early
departure or other absences from scheduled hours should be avoided.
Certificates, Licenses, or Registrations:
- None Required Working Conditions: This job operates in a
clerical office setting. This role routinely uses standard office
equipment such as computers, phones, photocopiers, filing cabinets
and fax machines. Physical Requirements:
- Ability to stand for up to eight hours
- Requires bending, stooping or standing as necessary
- Requires the ability to hear, speak and/or signal people
- Effectively communicate verbally, in writing, and in
English
- Requires manual dexterity, typing, and the ability to lift
files and open filing cabinets
- The employee may occasionally lift and/or move up to 25 pounds
Candidates will assist customers with various banking needs, offer
product information and provide exceptional customer service while
presenting a positive image of the Bank. This position meets the
needs of customers by providing quality service in the receiving
and paying out of money, and accurate record keeping of money and
negotiable instruments involved in the bank's various transactions.
-Must be available for weekend (Saturday and Sunday) -hours. Job
Description Roles and Responsibilities:
- Kindly greet all customers immediately upon entry to maintain a
welcoming and helpful environment
- Assist customers with inquiries regarding their balances,
statements, general information, etc.
- Ensure all customers have been fully assisted
- Use integrated teller and customer data base software to verify
customer information and answer questions they may have about their
account
- Process loan payments, savings bonds, cashier's checks, and
registration stickers
- Handle checks and cash for deposit; verify amounts and examine
checks for endorsement before processing
- Promptly answer, screen, and forward incoming phone calls no
later than third ring
- Assist and transfer customers to the correct department by
using the employee/department directories
- Cross sell and/or refer applicable bank products via the
telephone or to customers in person
- Maintain a clear understanding of when to put a "hold" on funds
and know how to explain that to a customer
- Capture images on the NDP machine
- Adhere to cash handling policies
- Process deposits from the night depository box and mailed
deposits
- Adhere to dual control policies
- Issue Ace /Gift cards
- Have in-depth knowledge of bank products and services
- Knowledgeable of all regulatory standards
- Complete all training and online testing requirements as
assigned
- Have knowledge of and uphold all bank policies and
procedures
- Maintain familiarity with the Bank Secrecy Act Policy, OFAC
Policy, Check Cashing Policy, Teller Guidelines Policy, and any
other policies relevant to your position
- Other duties as assigned Qualifications: To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. Requirements listed below are representative
of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. Computer Requirements
- Proficiency in Microsoft Office (Word, Excel, Access, and Power
Point).
- Experience using Web Teller and check imaging software
preferred Education/Experience Requirements High school diploma or
equivalent -Additional Requirements
- Ability to communicate effectively with customers and
coworkers
- Exceptional written and verbal (face-to-face and phone)
communication skills including professional grammar and
demeanor
- Ability to explain the benefits of the most complex bank
products and services and answer customer questions regarding these
products and services
- Knowledge of financial institution regulations -
- Excellent Stress Management/Composure skills
- Problem Solving/Analysis skills
- Strong attention to detail
- Strong time management and organizational skills
- Ability to multitask
- Strong professional integrity in compliance with company
policy, and ethical and legal standards
- Ability to practice discretion and handle confidential
information in a professional mannerdiscretion
- Ability to perform duties independently with limited direct
supervision Employees are expected to report to work as scheduled,
on time and prepared to start work. Employees are expected to
remain at work for their entire work schedule. Late arrival, early
departure or other absences from scheduled hours should be avoided.
Certificates, licenses, or registrations: None Required Working
Conditions: This job operates in a clerical office setting. This
role routinely uses standard office equipment such as computers,
phones, photocopiers, filing cabinets and fax machines. Physical
requirements:
- Ability to stand for up to eight hours
- Requires bending, stooping or standing as necessary
- Requires the ability to hear, speak and/or signal people
- Effectively communicate verbally, in writing, and in
English
- Requires manual dexterity, typing, and the ability to lift
files and open filing cabinets
- The employee may occasionally lift and/or move up to 25 pounds
Candidates will assist customers with various banking needs, offer
product information and provide exceptional customer service while
presenting a positive image of the Bank. This position meets the
needs of customers by providing quality service in the receiving
and paying out of money, and accurate record keeping of money and
negotiable instruments involved in the bank's various transactions.
-Preferred hours are 1:00 - 5:30 and must be available for weekend
(Saturday and Sunday) -hours on a rotation basis. Job Description
Roles and Responsibilities:
- Kindly greet all customers immediately upon entry to maintain a
welcoming and helpful environment
- Assist customers with inquiries regarding their balances,
statements, general information, etc.
- Ensure all customers have been fully assisted
- Use integrated teller and customer data base software to verify
customer information and answer questions they may have about their
account
- Process loan payments, savings bonds, cashier's checks, and
registration stickers
- Handle checks and cash for deposit; verify amounts and examine
checks for endorsement before processing
- Promptly answer, screen, and forward incoming phone calls no
later than third ring
- Assist and transfer customers to the correct department by
using the employee/department directories
- Cross sell and/or refer applicable bank products via the
telephone or to customers in person
- Maintain a clear understanding of when to put a "hold" on funds
and know how to explain that to a customer
- Capture images on the NDP machine
- Adhere to cash handling policies
- Process deposits from the night depository box and mailed
deposits
- Adhere to dual control policies
- Issue Ace /Gift cards
- Have in-depth knowledge of bank products and services
- Knowledgeable of all regulatory standards
- Complete all training and online testing requirements as
assigned
- Have knowledge of and uphold all bank policies and
procedures
- Maintain familiarity with the Bank Secrecy Act Policy, OFAC
Policy, Check Cashing Policy, Teller Guidelines Policy, and any
other policies relevant to your position
- Other duties as assigned Qualifications: To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. Requirements listed below are representative
of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. Computer Requirements
- Proficiency in Microsoft Office (Word, Excel, Access, and Power
Point).
- Experience using Web Teller and check imaging software
preferred Education/Experience Requirements High school diploma or
equivalent -Additional Requirements
- Ability to communicate effectively with customers and
coworkers
- Exceptional written and verbal (face-to-face and phone)
communication skills including professional grammar and
demeanor
- Ability to explain the benefits of the most complex bank
products and services and answer customer questions regarding these
products and services
- Knowledge of financial institution regulations -
- Excellent Stress Management/Composure skills
- Problem Solving/Analysis skills
- Strong attention to detail
- Strong time management and organizational skills
- Ability to multitask
- Strong professional integrity in compliance with company
policy, and ethical and legal standards
- Ability to practice discretion and handle confidential
information in a professional mannerdiscretion
- Ability to perform duties independently with limited direct
supervision Employees are expected to report to work as scheduled,
on time and prepared to start work. Employees are expected to
remain at work for their entire work schedule. Late arrival, early
departure or other absences from scheduled hours should be avoided.
Certificates, licenses, or registrations: None Required Working
Conditions: This job operates in a clerical office setting. This
role routinely uses standard office equipment such as computers,
phones, photocopiers, filing cabinets and fax machines. Physical
requirements:
- Ability to stand for up to eight hours
- Requires bending, stooping or standing as necessary
- Requires the ability to hear, speak and/or signal people
- Effectively communicate verbally, in writing, and in
English
- Requires manual dexterity, typing, and the ability to lift
files and open filing cabinets
- The employee may occasionally lift and/or move up to 25 pounds
Candidates will assist customers with various banking needs, offer
product information and provide exceptional customer service while
presenting a positive image of the Bank. This position meets the
needs of customers by providing quality service in the receiving
and paying out of money, and accurate record keeping of money and
negotiable instruments involved in the bank's various transactions.
-Must be available for -Saturday -rotation hours. Job Description
Roles and Responsibilities:
- Kindly greet all customers immediately upon entry to maintain a
welcoming and helpful environment
- Assist customers with inquiries regarding their balances,
statements, general information, etc.
- Ensure all customers have been fully assisted
- Use integrated teller and customer data base software to verify
customer information and answer questions they may have about their
account
- Process loan payments, savings bonds, cashier's checks, and
registration stickers
- Handle checks and cash for deposit; verify amounts and examine
checks for endorsement before processing
- Promptly answer, screen, and forward incoming phone calls no
later than third ring
- Assist and transfer customers to the correct department by
using the employee/department directories
- Cross sell and/or refer applicable bank products via the
telephone or to customers in person
- Maintain a clear understanding of when to put a "hold" on funds
and know how to explain that to a customer
- Capture images on the NDP machine
- Adhere to cash handling policies
- Process deposits from the night depository box and mailed
deposits
- Adhere to dual control policies
- Issue Ace /Gift cards
- Have in-depth knowledge of bank products and services
- Knowledgeable of all regulatory standards
- Complete all training and online testing requirements as
assigned
- Have knowledge of and uphold all bank policies and
procedures
- Maintain familiarity with the Bank Secrecy Act Policy, OFAC
Policy, Check Cashing Policy, Teller Guidelines Policy, and any
other policies relevant to your position
- Other duties as assigned Qualifications: To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. Requirements listed below are representative
of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. Computer Requirements
- Proficiency in Microsoft Office (Word, Excel, Access, and Power
Point).
- Experience using Web Teller and check imaging software
preferred Education/Experience Requirements High school diploma or
equivalent -Additional Requirements
- Ability to communicate effectively with customers and
coworkers
- Exceptional written and verbal (face-to-face and phone)
communication skills including professional grammar and
demeanor
- Ability to explain the benefits of the most complex bank
products and services and answer customer questions regarding these
products and services
- Knowledge of financial institution regulations -
- Excellent Stress Management/Composure skills
- Problem Solving/Analysis skills
- Strong attention to detail
- Strong time management and organizational skills
- Ability to multitask
- Strong professional integrity in compliance with company
policy, and ethical and legal standards
- Ability to practice discretion and handle confidential
information in a professional mannerdiscretion
- Ability to perform duties independently with limited direct
supervision Employees are expected to report to work as scheduled,
on time and prepared to start work. Employees are expected to
remain at work for their entire work schedule. Late arrival, early
departure or other absences from scheduled hours should be avoided.
Certificates, licenses, or registrations: None Required Working
Conditions: This job operates in a clerical office setting. This
role routinely uses standard office equipment such as computers,
phones, photocopiers, filing cabinets and fax machines. Physical
requirements:
- Ability to stand for up to eight hours
- Requires bending, stooping or standing as necessary
- Requires the ability to hear, speak and/or signal people
- Effectively communicate verbally, in writing, and in
English
- Requires manual dexterity, typing, and the ability to lift
files and open filing cabinets
- The employee may occasionally lift and/or move up to 25 pounds
This position will establish customer relationships through initial
sales and services for new and existing clients in order to support
the retention and growth of profitable client relationships, inside
sales, customer prospecting, and customer liaison activities. -
Roles and Responsibilities:
- Analyze customer utilization of products and services to
identify potential product sales opportunities and referrals
- Initiate contact with existing and prospective customers to
outline relevant products and services, pending sales referrals,
product changes, and new product information
- Issue debit cards, Gift/Ace cards -and explain operation to
customers
- Quick rate CD's
- Facilitate timely resolution of customer requests and concerns
while exhibiting excellent customer service
- Promote customer retention
- Participate in community events to identify sales
opportunities
- Refer customers to appropriate functional areas (e.g. Trust,
Mortgage, Insurance, and Investment Services)
- Create and maintain records of calling efforts, referrals, new
products, and product changes/enhancements
- Keep up-to-date on new retail products, services, regulations,
and policies
- Responds to customer questions regarding products
- Manage customer accounts including performing Stop Pays,
managing dormant, IRA/RMD, safe deposit box, and NSF accounts
- Medallion Stamp authorization to verify signature cards for
closed accounts Create EOY and EOM reports as required for
records
- Perform teller duties and required daily balancing
- Answer telephone inquiries
- All other duties as assigned
- Knowledge of all regulatory standards
- Knowledge of how to scan, copy, and fax documents
- Complete all training and online testing requirement as
assigned
- Have knowledge of and uphold all bank policies and
procedures
- Maintain familiarity with the Bank Secrecy Act Policy, OFAC
Policy, Check Cashing Policy, Teller Guidelines Policy, and any
other policies relevant to your position - QUALIFICATIONS: To
perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. Requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Computer Requirements
- Proficiency in Microsoft Office (Word, Excel, Access, and Power
Point)
- Experiencing using Teller system -and customer database
software is preferred Education/Experience Requirements
- High school diploma or equivalent
- Prior banking experience is preferred Additional Requirements
- Excellent customer service skills within the banking industry
is preferred
- Exceptional written and verbal (face-to-face and phone)
communication skills including professional grammar and
demeanor
- Ability to explain the benefits of the most complex bank
products and services and answer customer questions regarding these
products and services
- Knowledgeable of financial institution regulations -
- Excellent Stress Management/Composure skills
Keywords: United Community Bank, Pittsfield , VP Lending, Executive , Pittsfield, Massachusetts
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