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VP Lending

Company: United Community Bank
Location: Pittsfield
Posted on: May 9, 2022

Job Description:

Our most valuable asset is our employees. United Community Bancorp, Inc. offers opportunity for growth and development with excellent benefits. United Community Bancorp is the leader of Community Banking. We are committed to continuing this mission. United Community Bancorp stands apart from the competition with outstanding products, leading technology, and breakthrough service. We will be relentless in our efforts to consistently improve our overall relationship with each customer. Our employees will share and thrive in the success of United Community Bancorp. United Community Bancorp's employees within United Community Bank, Marine Bank & Trust, Brown County State Bank, -Mercantile Bank, Farmers State Bank of Camp Point, and Liberty Bank -are the single most important asset of our banks. Our employees will reach unparalleled levels of success as we execute this mission. It is imperative for each employee to embrace this mission to ensure our continued success! United Community Bancorp, Inc. offers opportunity for growth and development with an excellent benefits package for full-time employees. Applicants are considered for all positions without regard to race, color, sex, national origin, veteran status, or disability status. As an Affirmative Action/Equal Opportunity employer, United Community Bancorp, Inc., complies with government regulations and affirmative action responsibilities. All employment is contingent upon the successful completion of a credit and criminal background check and pre-employment drug screen. The following benefit programs are available to all employees:

  • Cashier's Checks
  • Free Checking Account including Free Checks
  • Free Savings Account
  • Free Safety Deposit Box
  • 401(k) Retirement Plan (requires 60 days of employment, age 20) In addition, the following benefits are available to all full-time employees after meeting eligibility requirements:
    • Vacation Time (requires 30 days of employment) -
    • Sick/Personal Time (requires 90 days of employment)
    • Health Insurance (requires 60 days of employment)
    • Life Insurance (requires 60 days of employment)
    • Dental Insurance (requires 60 days of employment)
    • Vision Insurance (requires 60 days of employment)
    • Holidays
    • Jury Duty Leave
    • Short-term Disability (requires 60 days of employment)
    • Long-Term Disability (requires 60 days of employment)
    • Military Leave
    • Section 125 Cafeteria Plan including Flexible Spending Accounts (requires 60 days of employment)
    • Tuition Reimbursement Some benefit programs require contributions from the employee and all begin on the first of the month after eligibility is met. Certain benefits provided by United Community Bancorp are governed by plan documents. Eligible employees will receive Summary Plan Descriptions of certain benefits, as required by law. Any questions regarding United Community Bancorp's employee benefits should be directed to the Human Resources Department. Search Position Type: All Part-Time Full-Time IT Help Desk Technician (Part Time) - Quincy, IL Quincy, IL Mercantile Bank, a United Community Bank, is seeking a Part Time -IT Technician to join our Helpdesk team. This individual with work from our Quincy, Illinois location and will be responsible for end user computing support with additional support for our Systems Administrators. Flexible part time hours during -banking hours.
      Responsibilities:
      -Installing and maintaining workstations, conferencing equipment and networking devices
      -Prompt and complete processing of end user support requests submitted through the ticket system, end user calls, emails and chat
      -Documenting resolution instructions for commonly processed tasks
      -Communicating with vendor support to resolve end user errors
      -Utilize remote tools to provide support to end users
      -Provide support for video and phone conferencing services
      -Enterprise phone system support
      -Support end user mobile devices (IOS and Android)
      -Support remote user connections and equipment Requirements:
      -Excellent written and verbal communications skills
      -Experience with computer hardware (preferably in an enterprise environment)
      -The ability to interpret and follow written and verbal directions
      -Critical thinking skills
      -Experience with wired and wireless networking
      -Excellent documentation skills
      -Professionalism and customer service experience
      -An Associate's Degree in Computer Science (or equivalent work experience/certifications)
      -The ability to pass a Federal background check Travel Required:
      Yes - travel to remote branches as needed using IT Vehicle (up to 25%)
      Eligible candidates must provide reliable transportation Attendance Requirements: Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. This position is typically full-time, Monday through Friday with an on call rotation. Working Conditions: This job operates in a clerical office setting. This role routinely uses and moves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Requirements: Requires bending, stooping, lifting -or standing as necessary. Candidates will assist customers with various banking needs, offer product information, and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. Must be available for weekend rotation. Job Description Roles and Responsibilities:
      • Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment
      • Assist customers with inquiries regarding their balances, statements, general information, etc.
      • Ensure all customers have been fully assisted
      • Use integrated teller and customer data base software to verify customer information and answer questions they may have about their account
      • Process loan payments, savings bonds, cashier's checks, and registration stickers
      • Handle checks and cash for deposit; verify amounts and examine checks for endorsement before processing
      • Promptly answer, screen, and forward incoming phone calls no later than third ring
      • Assist and transfer customers to the correct department by using the employee/department directories
      • Cross sell and/or refer applicable bank products via the telephone or to customers in person
      • Maintain a clear understanding of when to put a "hold" on funds and know how to explain that to a customer
      • Capture images on the NDP machine
      • Adhere to cash handling policies
      • Ensure that all banded money is locked in second drawer
      • Process deposits from the night depository box and mailed deposits
      • Adhere to dual control policies
      • Issue Ace /Gift cards
      • Have in-depth knowledge of bank products and services
      • Knowledgeable of all regulatory standards
      • Complete all training and online testing requirements as assigned
      • Have knowledge of and uphold all bank policies and procedures
      • Maintain familiarity with the Bank Secrecy Act Policy, OFAC Policy, Check Cashing Policy, Teller Guidelines Policy, and any other policies relevant to your position
      • Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Computer Requirements
        • Proficiency in Microsoft Office (Word, Excel, Access, and Power Point).
        • Experience using Web Teller and check imaging software preferred Education/Experience Requirements
          • High school diploma or equivalent Additional Requirements
            • Ability to communicate effectively with customers and coworkers
            • Exceptional written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
            • Ability to explain the benefits of the most complex bank products and services and answer customer questions regarding these products and services
            • Knowledge of financial institution regulations -
            • Excellent Stress Management/Composure skills
            • Problem Solving/Analysis skills
            • Strong attention to detail
            • Strong time management and organizational skills
            • Ability to multitask
            • Strong professional integrity in compliance with company policy, and ethical and legal standards
            • Ability to practice digression and handle confidential information in a professional manner
            • Ability to perform duties independently with limited direct supervision Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided. Certificates, Licenses, or Registrations:
              • None Required Working Conditions: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Requirements:
                • Ability to stand for up to eight hours
                • Requires bending, stooping or standing as necessary
                • Requires the ability to hear, speak and/or signal people
                • Effectively communicate verbally, in writing, and in English
                • Requires manual dexterity, typing, and the ability to lift files and open filing cabinets
                • The employee may occasionally lift and/or move up to 25 pounds The VP Of Lending examines, evaluates, and recommends approval of customer applications for consumer loans, real estate loans, and commercial extensions of credit. Roles and Responsibilities: Interviews applicants and requests specified information for loan applications Analyzes applicants' financial status, credit and property evaluation to determine feasibility of granting loan Enters the application into LaserPro or Encompass Corresponds with applicants or creditors to resolve questions regarding application information Approves loan within specified limits or refers loan to loan committee for approval Ensures loan agreements are complete, accurate and in accord with financial institution policy Notifies applicant of loan decision Recommends and outlines terms of loans Aids in resolving mortgage application problems Closes the loan Analyzes potential loan markets to develop prospects for loans Reviews developing law and changes to compliance and regulatory issues Periodically reviews existing customers to evaluate financial needs Maintains familiarity with the Bank Secrecy Act Policy, OFAC Policy, Loan Policy, CIP Policy and any other positions relevant to your position Represents UCB to the public and community based organizations Participate in networking and relationship building activities both on and off-duty for business development Performs branch officer duties when needed Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Computer Requirements Microsoft Office Systems required Knowledge of Encompass and LaserPro is preferred Education/Experience Requirements Bachelor's degree in business, finance, or equivalent experience 2-4 years of experience working with loans at a financial institution Additional Requirements: Good understanding of financial institution products, services, and regulations Strong analytical, time management, and analytical skills High level of attention to detail Strong written and verbal communication skills Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided. This position is typically full-time, Monday through Friday, with occasional Saturday hours as needed or based on personal discretion. Certificates, licenses, or registrations: Registered with NMLS Working Conditions: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. physical requirements: Ability to stand for up to eight hours Requires bending, stooping or standing as necessary Requires the ability to hear, speak and/or signal people Effectively communicate verbally, in writing, and in English Requires manual dexterity, typing, and the ability to lift files and open filing cabinets The employee may occasionally lift and/or move up to 25 pounds The Bank Security Officer is responsible for developing, implementing and administering all aspects of the Bank's Security Program -for United Community Bancorp, Inc.. This position is primarily an administrative position and does not require any type of law enforcment presence. Essential Duties and Responsibilities:
                  • Liaison between Bank personnel and law enforcement authorities when responding to robberies or other crimes
                  • Provide appropriate procedures to discourage robberies and theft within the bank
                  • Develop bank wide strategic practices for addressing all types of events, including both internal and external crimes
                  • Administers the selecting, testing and operation of all security devices and settings at all branches
                  • Establish procedures for opening and closing for all locations
                  • Identifies, analyzes, and controls existing and potential security hazards
                  • Provides security training, support and guidance to all bank personnel
                  • Advises the Compliance Officer and Senior Management of emerging security issues and guides the bank in the establishment of control to mitigate risk
                  • Annual security report to the bank's Board of Directors on the implementation, administration and effectiveness of the Security Program
                  • Provide an effective check and balance system with the bank's BSA Officer to insure that appropriate prevention and recovery strategies are developed and implemented
                  • Protect the bank's image and professional reputation by providing a perception of safety and soundness -Supervisory Responsibilities: Assigned staff at each location
                    -
                    Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
                    -
                    Education and/or Experience: High School degree is required and college degree is preferred. Thorough knowledge of the bank's security and operational systems. Prior Banking is preferred. -
                    -
                    Computer Skills: Microsoft Office Systems, current security system. -
                    -
                    Certificates, Licenses, Registrations: None required. Additional Requirements: Good understanding of financial institution products, services, and regulations Strong analytical, time management, and analytical skills High level of attention to detail Strong written and verbal communication skills Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided. This position is typically full-time, Monday through Friday. Working Conditions: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical requirements: Ability to stand for up to eight hours Requires bending, stooping or standing as necessary Requires the ability to hear, speak and/or signal people Effectively communicate verbally, in writing, and in English Requires manual dexterity, typing, and the ability to lift files and open filing cabinets The employee may occasionally lift and/or move up to 25 pounds Liberty Bank, a United Community Bank, is in search of a Credit Analyst in the Alton area. The position of Credit Analyst is responsible for gathering and analyzing credit information on current and potential borrowers; determines the advisability of granting credit for diversified types of loans; assists loan officers in writing detailed loan requests; and attends weekly UCB Loan Committee meetings. ESSENTIAL DUTIES 1. Assists loan officers in performing pre-qualification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends. 2. Assists loan officers to ensure required data is gathered from customers, internal and outside sources; prepares spreadsheets and analyzes financial information including financial statements and tax returns; and occasionally contacts customers directly for additional information and clarification of data. 3. Compiles data from credit bureau reports and various types of financial statements (Balance sheet; Income statement, Statement of cash flows; Statement of equity; Financial audits; Personal & company tax returns and statements; financial schedules; etc.); conducts industry peer comparisons, and performs cash flow analyses and other such tasks and comparisons. 4. Writes financial reviews and reports; makes recommendations on loan structures and terms to loan officers. 5. Works closely with other credit analysts and Credit Department Manager to effectively prioritize commercial credit requests and complete credit presentations in a timely manner. 6. Informs loan officers when up-to-date financial statements are needed for commercial accounts; ensures credit inquires and UCC filings are researched to determine credit worthiness and appropriate collateral positioning are achieved 7. Assist loan officers in the review and renewal of credit facilities; provides back-up support. Completes ongoing financial covenant and borrowing base calculations related to commercial credits. 8. Checks pledged assets as requested by loan officers. 9. Assists loan officers in verification of funds with mortgage companies and contractors. 10. Develops knowledge of financial industry, economy, market conditions, rates, vendors and competition. Remains informed of applicable industry and rate fluctuations. 11. May represent the Bank in various community, civic, and community reinvestment functions to further enhance the Bank's image and develop additional business. 12. Reinforces the application of superior customer service through his or her own example along with appropriate follow through with involved customers and employees. 13. Assists in providing deposit and loan account ratings for loan officers. 14. Updates and corresponds with legal counsel and collectors on workouts, bankruptcies, and charge-offs to ensure all possible precautionary actions or measures are taken. 15. Treats people with respect; keeps commitments; Inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions. 16. Demonstrates knowledge of and adherence to Equal Employment Opportunity (EEO) policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. 17. Assures compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules and regulations; adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position. 18. Completes administrative tasks correctly and on time; supports the Bank's goals and values; benefits the Bank through outside activities. 19. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. SECONDARY DUTIES The position of Credit Analyst performs duties specific to the position and other functions as assigned. SUPERVISORY RESPONSIBILITY The position of Credit Analyst is not responsible for the supervision of any employee(s). ENVIRONMENT AND PHYSICAL ACTIVITY The incumbent is in a non-confined office-type setting in which he or she is free to move about at will. The incumbent in the course of performing this position spends time writing, typing, speaking, listening, driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching. The incumbent for this position may operate any or all of the following: telephone, smart phone, copy and fax machines, adding machine (calculator), check protector, scanner and image systems, scanning equipment, encoder, money counter, credit card terminal, typewriter, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, training, and multiple concurrent tasks. MINIMUM REQUIREMENTS These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
                    • Bachelor's degree (BA) or equivalent combination of education and experience. Work related experience should consist of a financial analyzing or lending background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
                    • Basic experience, knowledge and training in financial statement and tax return analysis typically resulting from a combination of education in accounting, financial and/or credit analysis or related areas.
                    • Basic knowledge of and experience with Microsoft Office programs including Excel, Word, and Outlook. Prior experience with internal banking software a plus.
                    • Credit Presentation Technical Writing - Ability to clearly articulate and explain complex financial reporting.
                    • Basic knowledge of commercial, construction, real estate and consumer loan processing.
                    • Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
                    • Basic knowledge of related state and federal loan regulations and other Bank lending policies.
                    • Ability to effectively present information and respond to questions from groups of managers, customers, and members of the general public.
                    • Basic skills in computer terminal and personal computer operation; host computer system; and word processing and spreadsheet software.
                    • Basic typing skills to meet production needs of the position.
                    • Basic math skills; calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
                    • Effective verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, interpret documents, understand procedures, write reports and correspondence, speak clearly to customers and employees.
                    • Ability to deal with normal problems involving multiple facets and variables in non-standardized situations.
                    • Excellent organizational and time management skills.
                    • Ability to work with minimal supervision while performing duties.
                    • Management reserves the right to change this job description at any time according to business needs. Liberty Bank, a United Community Bank, is in search of a -part time teller for the RT 67 Branch in Godfrey, IL. Candidates will assist customers with various banking needs, offer product information, and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. Job Description Roles and Responsibilities:
                      • Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment
                      • Assist customers with inquiries regarding their balances, statements, general information, etc.
                      • Ensure all customers have been fully assisted
                      • Use integrated teller and customer data base software to verify customer information and answer questions they may have about their account
                      • Process loan payments, savings bonds, cashier's checks, and registration stickers
                      • Handle checks and cash for deposit; verify amounts and examine checks for endorsement before processing
                      • Promptly answer, screen, and forward incoming phone calls no later than third ring
                      • Assist and transfer customers to the correct department by using the employee/department directories
                      • Cross sell and/or refer applicable bank products via the telephone or to customers in person
                      • Maintain a clear understanding of when to put a "hold" on funds and know how to explain that to a customer
                      • Capture images on the NDP machine
                      • Adhere to cash handling policies
                      • Ensure that all banded money is locked in second drawer
                      • Process deposits from the night depository box and mailed deposits
                      • Adhere to dual control policies
                      • Issue Ace /Gift cards
                      • Have in-depth knowledge of bank products and services
                      • Knowledgeable of all regulatory standards
                      • Complete all training and online testing requirements as assigned
                      • Have knowledge of and uphold all bank policies and procedures
                      • Maintain familiarity with the Bank Secrecy Act Policy, OFAC Policy, Check Cashing Policy, Teller Guidelines Policy, and any other policies relevant to your position
                      • Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Computer Requirements
                        • Proficiency in Microsoft Office (Word, Excel, Access, and Power Point).
                        • Experience using Web Teller and check imaging software preferred Education/Experience Requirements
                          • High school diploma or equivalent Additional Requirements
                            • Ability to communicate effectively with customers and coworkers
                            • Exceptional written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
                            • Ability to explain the benefits of the most complex bank products and services and answer customer questions regarding these products and services
                            • Knowledge of financial institution regulations -
                            • Excellent Stress Management/Composure skills
                            • Problem Solving/Analysis skills
                            • Strong attention to detail
                            • Strong time management and organizational skills
                            • Ability to multitask
                            • Strong professional integrity in compliance with company policy, and ethical and legal standards
                            • Ability to practice digression and handle confidential information in a professional manner
                            • Ability to perform duties independently with limited direct supervision Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided. This position is typically full-time, Monday through Friday, with a Saturday rotation. Certificates, Licenses, or Registrations:
                              • None Required Working Conditions: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Requirements:
                                • Ability to stand for up to eight hours
                                • Requires bending, stooping or standing as necessary
                                • Requires the ability to hear, speak and/or signal people
                                • Effectively communicate verbally, in writing, and in English
                                • Requires manual dexterity, typing, and the ability to lift files and open filing cabinets
                                • The employee may occasionally lift and/or move up to 25 pounds The Bruns Lane Branch in Springfield, IL is in search of a teller supervisor. The Teller Supervisor oversees overall daily activities of teller staff including training and scheduling and maintaining records of vault and teller cash balances. Responsibilities will include:
                                  • Performs normal teller duties on a daily basis
                                  • Manages tellers daily operations
                                  • Maintains reports documenting cash outages, balances, time cards, and daily cash recaps
                                  • Assists tellers in locating cash discrepancies, manages unusual transactions, and answers customer questions when required
                                  • Monthly balancing of license plate stickers and savings bonds
                                  • Manages scheduling and designation of additional daily tasks to teller team
                                  • Provides on the job training for tellers. -
                                  • Files CTRs when necessary
                                  • Oversees the maintenance and balancing of the ATM
                                  • Oversees the processing and accuracy of proof work
                                  • Balances the cash vault daily using dual control
                                  • Orders and ships currency and coin weekly
                                  • Performs teller audits when necessary (before vacations, surprise audits, etc.)
                                  • Monitors tellers to ensure compliance with procedures and policies (specifically Reg. CC training)
                                  • Ensures all tellers are complying and up to date with bankers training online
                                  • Distributes written and oral instructions on teller operations as necessary
                                  • Ensures all teller stations are properly stocked, secured, and maintained on a daily basis
                                  • Prepares performance evaluations, written warnings, recommendation for increase and encourages staff development
                                  • Recommends hiring, discipline, promotion, transfers and termination of teller staff as necessary
                                  • Conducts regular staff meetings to review problems, policies, procedures and updates
                                  • Knowledge of all regulatory standards
                                  • Completes all training and online testing requirement as assigned
                                  • Have knowledge of and uphold all bank policies and procedures
                                  • Maintains familiarity with the Bank Secrecy Act Policy, OFAC Policy, Check Cashing Policy, Teller Guidelines Policy, and any other policies relevant to your position Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Computer Requirements
                                    • Proficiency in Microsoft Office (Word, Excel, Access, and Power Point.
                                    • Experience using Web Teller and check imaging software is preferred. Education/Experience Requirements
                                      • High school diploma or equivalent
                                      • At least 3 years of teller experience Additional Requirements
                                        • Exceptional written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
                                        • Ability to explain the benefits of the most complex bank products and services and answer customer questions regarding these products and services
                                        • Knowledge of financial institution regulations -
                                        • Excellent Stress Management/Composure skills
                                        • Problem Solving/Analysis skills
                                        • Strong attention to detail
                                        • Strong time management and organizational skills
                                        • Ability to multitask
                                        • Strong professional integrity in compliance with company policy, and ethical and legal standards
                                        • Ability to practice digression and handle confidential information in a professional manner
                                        • Ability to perform duties independently with limited direct supervision Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided. This position is typically full-time, Monday through Friday, with a Saturday rotation. Additional hours may be required dependent upon current branch needs. Working Conditions: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Requirements:
                                          • Ability to stand for up to eight hours
                                          • Requires bending, stooping or standing as necessary
                                          • Requires the ability to hear, speak and/or signal people
                                          • Effectively communicate verbally, in writing, and in English
                                          • Requires manual dexterity, typing, and the ability to lift files and open filing cabinets
                                          • The employee may occasionally lift and/or move up to 25 pounds Marine Bank & Trust, a United Community Bank, is in search of a teller supervisor for the Carthage Branch, in Carthage, IL. The Teller Supervisor oversees overall daily activities of teller staff including training and scheduling and maintaining records of vault and teller cash balances. Responsibilities will include:
                                            • Performs normal teller duties on a daily basis
                                            • Manages tellers daily operations
                                            • Maintains reports documenting cash outages, balances, time cards, and daily cash recaps
                                            • Assists tellers in locating cash discrepancies, manages unusual transactions, and answers customer questions when required
                                            • Monthly balancing of license plate stickers and savings bonds
                                            • Manages scheduling and designation of additional daily tasks to teller team
                                            • Provides on the job training for tellers. -
                                            • Files CTRs when necessary
                                            • Oversees the maintenance and balancing of the ATM
                                            • Oversees the processing and accuracy of proof work
                                            • Balances the cash vault daily using dual control
                                            • Orders and ships currency and coin weekly
                                            • Performs teller audits when necessary (before vacations, surprise audits, etc.)
                                            • Monitors tellers to ensure compliance with procedures and policies (specifically Reg. CC training)
                                            • Ensures all tellers are complying and up to date with bankers training online
                                            • Distributes written and oral instructions on teller operations as necessary
                                            • Ensures all teller stations are properly stocked, secured, and maintained on a daily basis
                                            • Prepares performance evaluations, written warnings, recommendation for increase and encourages staff development
                                            • Recommends hiring, discipline, promotion, transfers and termination of teller staff as necessary
                                            • Conducts regular staff meetings to review problems, policies, procedures and updates
                                            • Knowledge of all regulatory standards
                                            • Completes all training and online testing requirement as assigned
                                            • Have knowledge of and uphold all bank policies and procedures
                                            • Maintains familiarity with the Bank Secrecy Act Policy, OFAC Policy, Check Cashing Policy, Teller Guidelines Policy, and any other policies relevant to your position Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Computer Requirements
                                              • Proficiency in Microsoft Office (Word, Excel, Access, and Power Point.
                                              • Experience using Web Teller and check imaging software is preferred. Education/Experience Requirements
                                                • High school diploma or equivalent
                                                • At least 3 years of teller experience Additional Requirements
                                                  • Exceptional written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
                                                  • Ability to explain the benefits of the most complex bank products and services and answer customer questions regarding these products and services
                                                  • Knowledge of financial institution regulations -
                                                  • Excellent Stress Management/Composure skills
                                                  • Problem Solving/Analysis skills
                                                  • Strong attention to detail
                                                  • Strong time management and organizational skills
                                                  • Ability to multitask
                                                  • Strong professional integrity in compliance with company policy, and ethical and legal standards
                                                  • Ability to practice digression and handle confidential information in a professional manner
                                                  • Ability to perform duties independently with limited direct supervision Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided. This position is typically full-time, Monday through Friday, with a Saturday rotation. Additional hours may be required dependent upon current branch needs. Working Conditions: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Requirements:
                                                    • Ability to stand for up to eight hours
                                                    • Requires bending, stooping or standing as necessary
                                                    • Requires the ability to hear, speak and/or signal people
                                                    • Effectively communicate verbally, in writing, and in English
                                                    • Requires manual dexterity, typing, and the ability to lift files and open filing cabinets
                                                    • The employee may occasionally lift and/or move up to 25 pounds Candidates will assist customers with various banking needs, offer product information, and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. Ideal hours are Tuesday, Wednesday, Friday 12:00 - 5:30 and Saturday 8:00 to noon.. Job Description Roles and Responsibilities:
                                                      • Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment
                                                      • Assist customers with inquiries regarding their balances, statements, general information, etc.
                                                      • Ensure all customers have been fully assisted
                                                      • Use integrated teller and customer data base software to verify customer information and answer questions they may have about their account
                                                      • Process loan payments, savings bonds, cashier's checks, and registration stickers
                                                      • Handle checks and cash for deposit; verify amounts and examine checks for endorsement before processing
                                                      • Promptly answer, screen, and forward incoming phone calls no later than third ring
                                                      • Assist and transfer customers to the correct department by using the employee/department directories
                                                      • Cross sell and/or refer applicable bank products via the telephone or to customers in person
                                                      • Maintain a clear understanding of when to put a "hold" on funds and know how to explain that to a customer
                                                      • Capture images on the NDP machine
                                                      • Adhere to cash handling policies
                                                      • Ensure that all banded money is locked in second drawer
                                                      • Process deposits from the night depository box and mailed deposits
                                                      • Adhere to dual control policies
                                                      • Issue Ace /Gift cards
                                                      • Have in-depth knowledge of bank products and services
                                                      • Knowledgeable of all regulatory standards
                                                      • Complete all training and online testing requirements as assigned
                                                      • Have knowledge of and uphold all bank policies and procedures
                                                      • Maintain familiarity with the Bank Secrecy Act Policy, OFAC Policy, Check Cashing Policy, Teller Guidelines Policy, and any other policies relevant to your position
                                                      • Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Computer Requirements
                                                        • Proficiency in Microsoft Office (Word, Excel, Access, and Power Point).
                                                        • Experience using Web Teller and check imaging software preferred Education/Experience Requirements
                                                          • High school diploma or equivalent Additional Requirements
                                                            • Ability to communicate effectively with customers and coworkers
                                                            • Exceptional written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
                                                            • Ability to explain the benefits of the most complex bank products and services and answer customer questions regarding these products and services
                                                            • Knowledge of financial institution regulations -
                                                            • Excellent Stress Management/Composure skills
                                                            • Problem Solving/Analysis skills
                                                            • Strong attention to detail
                                                            • Strong time management and organizational skills
                                                            • Ability to multitask
                                                            • Strong professional integrity in compliance with company policy, and ethical and legal standards
                                                            • Ability to practice digression and handle confidential information in a professional manner
                                                            • Ability to perform duties independently with limited direct supervision Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided. Certificates, Licenses, or Registrations:
                                                              • None Required Working Conditions: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Requirements:
                                                                • Ability to stand for up to eight hours
                                                                • Requires bending, stooping or standing as necessary
                                                                • Requires the ability to hear, speak and/or signal people
                                                                • Effectively communicate verbally, in writing, and in English
                                                                • Requires manual dexterity, typing, and the ability to lift files and open filing cabinets
                                                                • The employee may occasionally lift and/or move up to 25 pounds Candidates will assist customers with various banking needs, offer product information and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. -Must be available for weekend (Saturday and Sunday) -hours. Job Description Roles and Responsibilities:
                                                                  • Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment
                                                                  • Assist customers with inquiries regarding their balances, statements, general information, etc.
                                                                  • Ensure all customers have been fully assisted
                                                                  • Use integrated teller and customer data base software to verify customer information and answer questions they may have about their account
                                                                  • Process loan payments, savings bonds, cashier's checks, and registration stickers
                                                                  • Handle checks and cash for deposit; verify amounts and examine checks for endorsement before processing
                                                                  • Promptly answer, screen, and forward incoming phone calls no later than third ring
                                                                  • Assist and transfer customers to the correct department by using the employee/department directories
                                                                  • Cross sell and/or refer applicable bank products via the telephone or to customers in person
                                                                  • Maintain a clear understanding of when to put a "hold" on funds and know how to explain that to a customer
                                                                  • Capture images on the NDP machine
                                                                  • Adhere to cash handling policies
                                                                  • Process deposits from the night depository box and mailed deposits
                                                                  • Adhere to dual control policies
                                                                  • Issue Ace /Gift cards
                                                                  • Have in-depth knowledge of bank products and services
                                                                  • Knowledgeable of all regulatory standards
                                                                  • Complete all training and online testing requirements as assigned
                                                                  • Have knowledge of and uphold all bank policies and procedures
                                                                  • Maintain familiarity with the Bank Secrecy Act Policy, OFAC Policy, Check Cashing Policy, Teller Guidelines Policy, and any other policies relevant to your position
                                                                  • Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Computer Requirements
                                                                    • Proficiency in Microsoft Office (Word, Excel, Access, and Power Point).
                                                                    • Experience using Web Teller and check imaging software preferred Education/Experience Requirements High school diploma or equivalent -Additional Requirements
                                                                      • Ability to communicate effectively with customers and coworkers
                                                                      • Exceptional written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
                                                                      • Ability to explain the benefits of the most complex bank products and services and answer customer questions regarding these products and services
                                                                      • Knowledge of financial institution regulations -
                                                                      • Excellent Stress Management/Composure skills
                                                                      • Problem Solving/Analysis skills
                                                                      • Strong attention to detail
                                                                      • Strong time management and organizational skills
                                                                      • Ability to multitask
                                                                      • Strong professional integrity in compliance with company policy, and ethical and legal standards
                                                                      • Ability to practice discretion and handle confidential information in a professional mannerdiscretion
                                                                      • Ability to perform duties independently with limited direct supervision Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided. Certificates, licenses, or registrations: None Required Working Conditions: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical requirements:
                                                                        • Ability to stand for up to eight hours
                                                                        • Requires bending, stooping or standing as necessary
                                                                        • Requires the ability to hear, speak and/or signal people
                                                                        • Effectively communicate verbally, in writing, and in English
                                                                        • Requires manual dexterity, typing, and the ability to lift files and open filing cabinets
                                                                        • The employee may occasionally lift and/or move up to 25 pounds Candidates will assist customers with various banking needs, offer product information and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. -Preferred hours are 1:00 - 5:30 and must be available for weekend (Saturday and Sunday) -hours on a rotation basis. Job Description Roles and Responsibilities:
                                                                          • Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment
                                                                          • Assist customers with inquiries regarding their balances, statements, general information, etc.
                                                                          • Ensure all customers have been fully assisted
                                                                          • Use integrated teller and customer data base software to verify customer information and answer questions they may have about their account
                                                                          • Process loan payments, savings bonds, cashier's checks, and registration stickers
                                                                          • Handle checks and cash for deposit; verify amounts and examine checks for endorsement before processing
                                                                          • Promptly answer, screen, and forward incoming phone calls no later than third ring
                                                                          • Assist and transfer customers to the correct department by using the employee/department directories
                                                                          • Cross sell and/or refer applicable bank products via the telephone or to customers in person
                                                                          • Maintain a clear understanding of when to put a "hold" on funds and know how to explain that to a customer
                                                                          • Capture images on the NDP machine
                                                                          • Adhere to cash handling policies
                                                                          • Process deposits from the night depository box and mailed deposits
                                                                          • Adhere to dual control policies
                                                                          • Issue Ace /Gift cards
                                                                          • Have in-depth knowledge of bank products and services
                                                                          • Knowledgeable of all regulatory standards
                                                                          • Complete all training and online testing requirements as assigned
                                                                          • Have knowledge of and uphold all bank policies and procedures
                                                                          • Maintain familiarity with the Bank Secrecy Act Policy, OFAC Policy, Check Cashing Policy, Teller Guidelines Policy, and any other policies relevant to your position
                                                                          • Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Computer Requirements
                                                                            • Proficiency in Microsoft Office (Word, Excel, Access, and Power Point).
                                                                            • Experience using Web Teller and check imaging software preferred Education/Experience Requirements High school diploma or equivalent -Additional Requirements
                                                                              • Ability to communicate effectively with customers and coworkers
                                                                              • Exceptional written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
                                                                              • Ability to explain the benefits of the most complex bank products and services and answer customer questions regarding these products and services
                                                                              • Knowledge of financial institution regulations -
                                                                              • Excellent Stress Management/Composure skills
                                                                              • Problem Solving/Analysis skills
                                                                              • Strong attention to detail
                                                                              • Strong time management and organizational skills
                                                                              • Ability to multitask
                                                                              • Strong professional integrity in compliance with company policy, and ethical and legal standards
                                                                              • Ability to practice discretion and handle confidential information in a professional mannerdiscretion
                                                                              • Ability to perform duties independently with limited direct supervision Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided. Certificates, licenses, or registrations: None Required Working Conditions: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical requirements:
                                                                                • Ability to stand for up to eight hours
                                                                                • Requires bending, stooping or standing as necessary
                                                                                • Requires the ability to hear, speak and/or signal people
                                                                                • Effectively communicate verbally, in writing, and in English
                                                                                • Requires manual dexterity, typing, and the ability to lift files and open filing cabinets
                                                                                • The employee may occasionally lift and/or move up to 25 pounds Candidates will assist customers with various banking needs, offer product information and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. -Must be available for -Saturday -rotation hours. Job Description Roles and Responsibilities:
                                                                                  • Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment
                                                                                  • Assist customers with inquiries regarding their balances, statements, general information, etc.
                                                                                  • Ensure all customers have been fully assisted
                                                                                  • Use integrated teller and customer data base software to verify customer information and answer questions they may have about their account
                                                                                  • Process loan payments, savings bonds, cashier's checks, and registration stickers
                                                                                  • Handle checks and cash for deposit; verify amounts and examine checks for endorsement before processing
                                                                                  • Promptly answer, screen, and forward incoming phone calls no later than third ring
                                                                                  • Assist and transfer customers to the correct department by using the employee/department directories
                                                                                  • Cross sell and/or refer applicable bank products via the telephone or to customers in person
                                                                                  • Maintain a clear understanding of when to put a "hold" on funds and know how to explain that to a customer
                                                                                  • Capture images on the NDP machine
                                                                                  • Adhere to cash handling policies
                                                                                  • Process deposits from the night depository box and mailed deposits
                                                                                  • Adhere to dual control policies
                                                                                  • Issue Ace /Gift cards
                                                                                  • Have in-depth knowledge of bank products and services
                                                                                  • Knowledgeable of all regulatory standards
                                                                                  • Complete all training and online testing requirements as assigned
                                                                                  • Have knowledge of and uphold all bank policies and procedures
                                                                                  • Maintain familiarity with the Bank Secrecy Act Policy, OFAC Policy, Check Cashing Policy, Teller Guidelines Policy, and any other policies relevant to your position
                                                                                  • Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Computer Requirements
                                                                                    • Proficiency in Microsoft Office (Word, Excel, Access, and Power Point).
                                                                                    • Experience using Web Teller and check imaging software preferred Education/Experience Requirements High school diploma or equivalent -Additional Requirements
                                                                                      • Ability to communicate effectively with customers and coworkers
                                                                                      • Exceptional written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
                                                                                      • Ability to explain the benefits of the most complex bank products and services and answer customer questions regarding these products and services
                                                                                      • Knowledge of financial institution regulations -
                                                                                      • Excellent Stress Management/Composure skills
                                                                                      • Problem Solving/Analysis skills
                                                                                      • Strong attention to detail
                                                                                      • Strong time management and organizational skills
                                                                                      • Ability to multitask
                                                                                      • Strong professional integrity in compliance with company policy, and ethical and legal standards
                                                                                      • Ability to practice discretion and handle confidential information in a professional mannerdiscretion
                                                                                      • Ability to perform duties independently with limited direct supervision Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided. Certificates, licenses, or registrations: None Required Working Conditions: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical requirements:
                                                                                        • Ability to stand for up to eight hours
                                                                                        • Requires bending, stooping or standing as necessary
                                                                                        • Requires the ability to hear, speak and/or signal people
                                                                                        • Effectively communicate verbally, in writing, and in English
                                                                                        • Requires manual dexterity, typing, and the ability to lift files and open filing cabinets
                                                                                        • The employee may occasionally lift and/or move up to 25 pounds This position will establish customer relationships through initial sales and services for new and existing clients in order to support the retention and growth of profitable client relationships, inside sales, customer prospecting, and customer liaison activities. - Roles and Responsibilities:
                                                                                          • Analyze customer utilization of products and services to identify potential product sales opportunities and referrals
                                                                                          • Initiate contact with existing and prospective customers to outline relevant products and services, pending sales referrals, product changes, and new product information
                                                                                          • Issue debit cards, Gift/Ace cards -and explain operation to customers
                                                                                          • Quick rate CD's
                                                                                          • Facilitate timely resolution of customer requests and concerns while exhibiting excellent customer service
                                                                                          • Promote customer retention
                                                                                          • Participate in community events to identify sales opportunities
                                                                                          • Refer customers to appropriate functional areas (e.g. Trust, Mortgage, Insurance, and Investment Services)
                                                                                          • Create and maintain records of calling efforts, referrals, new products, and product changes/enhancements
                                                                                          • Keep up-to-date on new retail products, services, regulations, and policies
                                                                                          • Responds to customer questions regarding products
                                                                                          • Manage customer accounts including performing Stop Pays, managing dormant, IRA/RMD, safe deposit box, and NSF accounts
                                                                                          • Medallion Stamp authorization to verify signature cards for closed accounts Create EOY and EOM reports as required for records
                                                                                          • Perform teller duties and required daily balancing
                                                                                          • Answer telephone inquiries
                                                                                          • All other duties as assigned
                                                                                          • Knowledge of all regulatory standards
                                                                                          • Knowledge of how to scan, copy, and fax documents
                                                                                          • Complete all training and online testing requirement as assigned
                                                                                          • Have knowledge of and uphold all bank policies and procedures
                                                                                          • Maintain familiarity with the Bank Secrecy Act Policy, OFAC Policy, Check Cashing Policy, Teller Guidelines Policy, and any other policies relevant to your position - QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Computer Requirements
                                                                                            • Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)
                                                                                            • Experiencing using Teller system -and customer database software is preferred Education/Experience Requirements
                                                                                              • High school diploma or equivalent
                                                                                              • Prior banking experience is preferred Additional Requirements
                                                                                                • Excellent customer service skills within the banking industry is preferred
                                                                                                • Exceptional written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
                                                                                                • Ability to explain the benefits of the most complex bank products and services and answer customer questions regarding these products and services
                                                                                                • Knowledgeable of financial institution regulations -
                                                                                                • Excellent Stress Management/Composure skills

Keywords: United Community Bank, Pittsfield , VP Lending, Executive , Pittsfield, Massachusetts

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