Medical Receptionist
Company: Community Health Program Inc
Location: Pittsfield
Posted on: November 2, 2025
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Job Description:
ABOUT THE ORGANIZATION Community Health Programs is a network of
health centers and caring professionals that provide outstanding
primary and preventive care for patients of all ages. What's truly
unique to CHP is our broad spectrum of support services that extend
beyond medical and dental issues to strengthen families and improve
children's well-being. The region is a federally designated rural
community and a Medically Underserved Population Area. Community
Health Programs embraces its role as a nonprofit health care
provider and community partner. We are a leader in the communities
we serve by providing high quality healthcare, dental services,
wellness education and family support services. CHP outreach
provides free health screenings, insurance enrollment assistance as
well as information so people can learn how to take better care of
themselves and their families. Salary Range: $18.00 - $21.00 / hour
The Medical Receptionist welcomes patients to the Health Center and
checks all pre-exam requirements including patient information.
This person collects co-payment and notifies the clinic that
patients have arrived for their appointments. The Receptionist is
responsible for the provider’s schedules and ensures that patients
and providers are notified accordingly. This person will support
CHP’s mission, vision, and values and will adhere to compliance
protocols as well as CHP’s policies and procedures POSITION
REQUIREMENTS Medical Receptionist Essential Duties and
Responsibilities: - Welcome patients to the Health Center; ensure
that all pre-exam information is up to date and accurate before
appointments; collect co-payments; make sure that referrals are
received. - Provide schedule support to providers. - Perform
clerical duties as requested. - Provide information to
patients/outside callers. - Record and deliver messages. - Answer,
screen and route outside calls to the appropriate area or
individual. - Conduct scheduling/reminder/re-scheduling phone calls
to patients. Competencies: To perform the job successfully, an
individual should demonstrate the following competencies: - Ability
to interact with others with tact and diplomacy; treat others with
respect and consideration regardless of status or position;
contribute to a positive team spirit; balance team and individual
responsibilities; display highest degree of professionalism and
ethics. - Respond appropriately to patient needs; manage difficult
or emotional patient situations in a way that instills trust and
respect; solicit feedback to improve performance. - Ability to
manage multiple priorities; work well under pressure; complete
tasks correctly and on time with limited supervision; step in when
needed and cross train for additional site coverage; respond
promptly to requests for service and assistance. - Ability to
effectively present information in one-on-one or small group
situations; respond well to questions; complete administrative
duties accurately and timely. - Ability to calculate figures and
amounts; solve practical problems; interpret a variety of
instructions furnished in written, oral, diagram or schedule form.
- Punctual and reliable; ability to maintain schedule commitments.
Essential Skills and Qualifications: To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. - High School or
Equivalent - Spanish speaking/bilingual is a plus. - Function in a
busy office setting. - Manage difficult or emotional customer
situations. - Respond to requests for service and assistance. -
Support organization’s goals and values. - Flexible Physical
Requirements: - Click here to view the Administrative ADA
requirements FULL-TIME/PART-TIME Full-Time POSITION Medical
Receptionist EXEMPT/NON-EXEMPT Non-Exempt LOCATION MA, Pittsfield,
CHP Berkshire Pediatrics EOE STATEMENT We are an equal employment
opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, national origin, disability status, protected
veteran status or any other characteristic protected by law.
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Keywords: Community Health Program Inc, Pittsfield , Medical Receptionist, Healthcare , Pittsfield, Massachusetts
