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Service Assistant (dishwasher/utility)

Company: Friendly's Ice Cream, LLC.
Location: Pittsfield
Posted on: September 15, 2020

Job Description:

SERVICE ASSISTANT MISSIONTo maintain a clean, safe restaurant, and all dishware and utensils necessary to ensure a memorable dining experience for our guests.ESSENTIAL FUNCTIONS* Maintain a clean, neat, and safe environment.* Maintain a constant state of urgency.* Make sure production areas have adequate supplies of clean dishes and utensils.* Anticipate coworker's needs and react before they need to ask.* Consider all back of the house areas to be your responsibility in regards to cleanliness and neatness.* Look for ways to go above and beyond for your guests and coworkers.* Own the entire dining experience, engage whenever necessary.* Be rush ready, never allow a lack of planning to interfere with the guest's satisfaction.* Inform management of slow-downs and the need to take corrective action.* Work as a team, utilize our systems and procedures for maximum efficiency.* Bus tables in the dining room when necessary to speed service and resupply.* Check equipment temperatures constantly to insure compliance and safety.* Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.* Offer a sincere, personal welcome to every guest entering the restaurant.* Smile and make eye contact.* Anticipate the guest's needs and react before they need to ask.* Create an emotional attachment to our restaurant by helping our guests create great memories.GENERAL JOB REQUIREMENTS* Must read, write, and communicate in English as it relates to the job and to the safety regulations.* Must be able to perform all job functions safely.* Must meet the company performance standards for the job.* Must participate in company orientation and training.* Must be able to follow instructions.* Must be able to work the scheduled / assigned times and required overtime for the position.SPECIFIC JOB SKILLS AND QUALIFICATIONS* High School Diploma / GED preferred.* Must be able to stand and walk for extended period of time.* Must know safety information regarding all materials used within the scope of the work.

Keywords: Friendly's Ice Cream, LLC., Pittsfield , Service Assistant (dishwasher/utility), Hospitality & Tourism , Pittsfield, Massachusetts

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