Guest Service Associate
Company: Berkshire Health Systems
Location: Pittsfield
Posted on: August 4, 2022
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Job Description:
+ DEFINITION/PRIMARY FUNCTION+ Responsible for the safe and
timely transport of patients and their belongings to and from
inpatient rooms and care areas and upon discharge Responsible for
greeting family members and visitors and escorting them to various
locations throughout the facility. Screens family members and
visitors to ensure the safety and security of visitors and staff,
notify security discretely should the person be a VIP. Familiar
with transport equipment such as, stretcher, oxygen tanks, and
hospital/ICU beds. Full knowledge of hospital ethics and policies
as they pertain to the job are required.+ POSITION QUALIFICATIONS
(Minimum qualifications are required unless stated otherwise.)+
Experience:+ Hospitality experience preferred.+ On the job training
under the direction of the Department Supervisor and an experienced
Guest Service Associate.+ Education and Training:+ High school
diploma or GED required.+ License, Certification & Registration:+
CPR is required within 3 months of hire.+ De-escalation training
within 1 month of hire.+ Other Requirements:+ Ability to follow
instructions.+ Ability to perform repetitive duties.+ Willingness
to complete assignments with a high level of quality and
consideration of patients, staff, and visitors.+ Ability to receive
constructive criticism professionally.+ Ability to communicate
effectively.+ Ability to use communication devices such as
telephones, computers, bar codes, pagers, etc.+ Works well together
with different units and departments throughout the Hospital
community
Keywords: Berkshire Health Systems, Pittsfield , Guest Service Associate, Hospitality & Tourism , Pittsfield, Massachusetts
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