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Full-Time Mobile Expert

Company: Wireless Vision LLC
Location: Pittsfield
Posted on: January 7, 2021

Job Description:

Full-Time Mobile ExpertT-Mobile Premium Retailer - Wireless VisionDo the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Mobile Expert role with Wireless Vision would be a perfect fit for you.In this role, you will represent the T-Mobile brand and meet customers' wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals!Your Talents:* Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.* Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts to identify revenue opportunities, and excelling in quality metrics.* Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.* Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.* Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.* Complete accurate paperwork and transactions according to company policies and procedures.* Share customer experience with the rest of your team, including Management.* Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards. * Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades.* Build customers confidence by making their experience comfortable and simple while meeting their needs.* Engage in service selling and right fitting the customer with the appropriate total technology solution.* Assist in other tasks, duties, or projects as assigned by management.Your Experience:* Minimum of 6 months experience in retail or another environment with a strong customer focus.* Professional, energetic and positive attitude.* Excellent written and verbal/interpersonal communications skills.* Flexible scheduling availability.* Completed High school diploma/GED.* Bilingual preferred in certain locations.* Must be able to stand for long periods of time (up to 9 hours) on the sales floor.* Must be able to move and/or lift up to 25 pounds.What We'll Offer:* Competitive paid time-off program* Medical, dental and vision benefits* 401k match* Phone service discounts* Development and growth opportunitiesWireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace

Keywords: Wireless Vision LLC, Pittsfield , Full-Time Mobile Expert, IT / Software / Systems , Pittsfield, Massachusetts

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