Associate Director

Location: Stamford
Posted on: June 23, 2025

Job Description:

Associate Director, ISG Information Services Group Americas, Inc., Stamford, CT (remote): Provide direction for multiple Managed Services engagements. Oversee indirect offshore teams that support governance of large IT outsource managed service agreements (MSA) for clients. Responsible for overall delivery & client satisfaction, high-level client interaction, project status mgmt & reporting, identifying, & selling add'l value-add work for clients, & supporting sales opportunities. Support clients in interpreting contracts w/ their IT service providers. Draft contracts between ISG & clients, incl. SOW, Financial Provisions, & Service Levels. Review & manage dvlpmt of any client-facing documentation rel. to tech deployments, process workshops, & transaction support. Must have LL.B, B.C.L., or foreign equivalent & 5 yrs exp. as a Contracts Manager, Contracts Analyst, or similar role. Req'd exp. must incl. 5 yrs exp. in a: (i) Client-facing role leading/managing a team supporting governance of large IT outsource MSA; or (ii) Service provider role responsible for mgmt & delivery of large outsource MSA. Exp. may be gained concurrently. Position eligible for telecommuting from any location in U.S. International & domestic travel req'd up to 25%. Apply at: isg-one.com/careers.

Keywords: , Pittsfield , Associate Director, IT / Software / Systems , Stamford, Massachusetts