PittsfieldRecruiter
the smart solution for Pittsfield jobs

IT - Network Administrator

Company: Compuworks
Location: Pittsfield
Posted on: June 2, 2018

Job Description:

Job DescriptionOverview:This position is responsible for working closely with the vCIO/Net Admin team in developing and maintaining Client technical knowledge, driving standards and best practices, and providing regular, proactive service.The Network administrator’s main purpose is to lessen reactive issues for clients. The Network Administration team enables the Virtual CIO to provide consultative services to the client that align with their business initiatives and industry best practices.A qualified candidate needs to possess strong communication skills, accountability and ownership of issues to completion.Technical Responsibilities:(Includes the following. Other duties may be assigned)

  • Develop and maintain technical knowledge of the client environment for assigned client accounts.
  • Perform regular proactive services to validate other CompuWorks service delivery areas are working effectively. For example; Centralized Services (monitoring, patching, etc…) and Service Desk (escalations, ticket resolution).
  • Work to drive CompuWorks standards and best practices across assigned client base.
  • Minimize reactive service issues by identifying trends.
  • Identify technical risk through the completion of CompuWorks’ best practices checklist tool.
  • Foster the technical relationship with the client.
  • Review standards, work with vCIO to evaluate technical risks and work to bring them into alignment with CompuWorks best practices.
  • Work with vCIO on recommendations for overall client IT systems improvement.
  • Work with the vCIO and Service Desk to identify reactive support trends within the client environments
  • Manage and/or execute projects deployed within assigned client accounts.Account Management Responsibilities
    • Perform regular visits as assigned to assigned clients. Coordinate and communicate with client DCCs (Designated Client Contacts) during these visits.
    • Utilize structured communication as laid out by the vCIO when interacting with the DCC
    • Participate in Client IT Steering meetings including informal remote and formal on-site meetings. Meetings objectives will include; Review Performance Metrics, Discuss Client Business Challenges and Needs, Quotes, Projections, Budget review, Review Performance Metrics, Receive Client Feedback
    • As needed, engage with 3rd party IT vendors to collect current and future product and service information.Additional Responsibilities
      • Job requires regular travel and occasional off-hours or weekend work
      • Research and evaluate third party vendors for client and internal use
      • Maintain up to date Time Entries and Expenses for billing and accounting purposesQualifications
        • Minimum 5 years’ experience within relevant IT fields
        • Support skills within the Microsoft and VMware environments
        • General understanding of small business IT systems
        • Valid Driver’s License and insured Motor Vehicle available for occasional client calls
        • Strong written and verbal communication skills
        • Strong data management, project management and analytical skills
        • Super detail oriented, follows and implements corporate procedures and policiesCompensation:
          • Compensation may consist of two components that will total the “Targeted Annual Earnings” (TAE) for this position. The components will be base salary and Incentive compensation.
          • A base salary will be provided with offer letter
          • Participation in 401k plan
          • Monthly stipend for cell phone service
          • Generous company health and dental benefits
          • Life and disability insurance
          • 15 days of PTO (Paid Time Off) per annumCompany DescriptionSince 1987, CompuWorks provides IT services to a small to mid-sized business clientele. The company is focused on delivering services through its HealthyIT managed service model. Typical clients range from 20-200 employees and rely on CompuWorks for help desk support, network administration, planning and budgeting and project deployment. From its Berkshire-based headquarters in Pittsfield, the company serves clients in Mass, CT, VT, and NY.

            Keywords: Compuworks, Pittsfield, IT - Network Administrator, IT / Software / Systems, Pittsfield, Massachusetts

            Click here to apply!

            Didn't find what you're looking for? Search again!


            I'm looking for
            in category
            within


Other IT / Software / Systems Jobs


Senior Technology Attorney
Description: This outstanding general practice firm is currently searching for a highly qualified Senior Associate
Company: Premier Legal Staffing, Inc.
Location: Worcester
Posted on: 06/16/2018

25B Information Technology Specialist
Description: 25B Information Technology Specialist Job ID: 950875 Job Views: 1 Location: WORCESTER, Massachusetts, United States ZIP Code: 01605 Job Category: Signal and Military Intelligence Posted: 06.15.2018 Age (more...)
Company: Army National Guard
Location: Worcester
Posted on: 06/17/2018

Satellite TV Technicians/Installers Opportunities
Description: Job Duties and Responsibilities br br Do you enjoy physical indoor/outdoor work, talking with people, providing customer service and learning new technologies Are you seeking an opportunity where (more...)
Company: DISH
Location: Worcester
Posted on: 06/15/2018


We Train Home-Based Satellite TV Technicians/Installers!
Description: Job Duties and Responsibilities br br Do you enjoy physical indoor/outdoor work, talking with people, providing customer service and learning new technologies Are you seeking an opportunity where (more...)
Company: DISH
Location: Leominster
Posted on: 06/13/2018

SQA Mobile Applications Software
Description: About the Job You will be an important member of the QA team and be implementing advanced software testing methodologies, models and practices within this Agile environment. You will be: - Developing (more...)
Company: BigR.io
Location: Worcester
Posted on: 06/17/2018

Become a Home-Based Satellite TV Technician/Installer
Description: Job Duties and Responsibilities br br Do you enjoy physical indoor/outdoor work, talking with people, providing customer service and learning new technologies Are you seeking an opportunity where (more...)
Company: DISH
Location: Worcester
Posted on: 06/14/2018

CNC Swiss Style Machine Operator and Programmer
Description: Job DescriptionHarris Manufacturing is looking for someone who can efficiently program, set-up, and operate state of the art CNC Swiss
Company: Harris Manufacturing Supply Co.
Location: Worcester
Posted on: 06/15/2018

Mobile Phlebotomist/Examiner Upstate NY
Description: The nations fastest growing paramedical services company is looking for medical professionals to perform mobile insurance examinations in upstate
Company: American Para Professional Systems
Location: Pittsfield
Posted on: 06/16/2018

College Students - Web Designer and Wordpress Developer
Description: Take ownership of a website and bring it from an idea to a fully functional
Company: Sitesprout
Location: Springfield
Posted on: 06/15/2018

College Students - Mobile App Mockup
Description: Design mockup of an iOS app we're developing.
Company: Sitesprout
Location: Worcester
Posted on: 06/20/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Pittsfield RSS job feeds