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Distribution Center Supervisor AM Shift (Morse Rd)

Company: Mast Global
Location: Pittsfield
Posted on: September 7, 2020

Job Description:

Description

Why should you join L Brands and Mast Global Logistics?

Mast Global is a wholly-owned division of L Brands – Mast Global is known worldwide as a premier supply chain organization with a reputation for innovation, speed, efficiency and quality. Constant change is the norm in specialty retail, we have a track record of changing to create unique brands and customer experiences. We are rapidly re-inventing our organization and our capabilities for a bright future. Our associates are our greatest asset. That’s why it is our commitment to ensure talent – the growth, development and recognition of our people – is always a top priority.

Summary:

The Operations Supervisor serves as the frontline connection between business success and customer experience through enabling top associate performance and operational results. Casts a positive shadow as a leader; by consistently demonstrating and advocating our values.

Coaches and Develops for Success 50%

- Deliberate presence on distribution floor to build operational awareness and associate relationships

- Recognizes associates direct feedback and recognition programs

- Conducts method observations for all associates

- Coaches associates to maximize performance using established coaching methods, focusing on behaviors and results that drive learning andperformance

- Follows-up with associates to assess progress on action plans and determine next steps

- Conducts Monthly Performance Reviews with each associate

- Administers and manages the corrective action process when necessary

Successfully Drives Objectives 20%

- Manages and drives business objectives; develops and executes to achieve results, remains agile to adapt to change.

- Develops and implements the appropriate labor plan based on forecasted units and hours

- Monitors Warehouse Management (WM) system and associated outputs; handles related issues

- Proactively monitors, communicates and reacts to departmental changes/issues

- Ensures problems are solved within scope; elevates issues that require additional authority or support

- Continuously seeks to improve systems, processes and methods

- Identifies opportunities for innovation

Fosters an Open Culture where Associates are Connected and Our Values are Displayed 20%

- Devotes focused time and energy to establishing and maintaining relationships with associates

- Connects with each associate daily; sustains a high level of visibility and approachability

- Enables an energizing and fun culture by showing appreciation, recognition and positive reinforcement

Completes the Essential Administrative Tasks - 10%

- Generates, reviews, validates and actions reports including Labor Management (LM), Kronos, departmental productivity/accuracy, safety and other reports

- Prepares for and attends daily, weekly and monthly meetings

Qualifications

Qualifications

-Bachelor's degree in related field or equivalent experience.

-1-3years of distribution or management experience.

- Experience leading non-exempt associates.

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Keywords: Mast Global, Pittsfield , Distribution Center Supervisor AM Shift (Morse Rd), Other , Pittsfield, Massachusetts

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