Merchandise Operations Leader
Company: Petco Animal Supplies, Inc.
Location: Pittsfield
Posted on: April 5, 2021
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Job Description:
Category: Stores
Location: 690 Merrill Rd, Pittsfield , MA--01201
Schedule: Full_time C ome work at a place where innovation and
teamwork come together to support the most exciting missions in the
world! Responsible for assisting the Store Leader in achieving the
store's budgeted sales and profit goals. Ensure that all
merchandise is accurately received, priced, stocked and backroom is
maintained per OSE standards. Essential Job Functions:
- Ensures 100% pricing accuracy, including verifying all pricing
labels are up and are accurate with regard to correct price and
current offer date.
- Facilitates the unloading and stocking of merchandise according
to operational guidelines and OSE standards.
- Ensures that the store is well stocked and inventory counts are
accurate.
- In partnership with Store Leader, ensures staffing levels are
appropriate for receiving and processing stock.
- Ensures that the backroom and equipment is organized and clean
per OSE standards.
- Prioritizes merchandise moving to sales floor and areas to be
stocked, including POG and end cap sets
- Perform routine housekeeping tasks to maintain the stores
appearance and meet OSE standards.
- Ensures highest productivity levels are achieved for receiving,
processing and stocking.
- Trains and develops partners on proper receiving, processing and
stocking procedures, WMR and food rotation practices according to
Petco standards.
- Abides by and enforces all company policies and procedures,
including but not limited to those designed to minimize shrink.
- Adhere to and promote established safety procedures.
- Ensures the facilitation and accuracy/integrity of the Blue Dot
program.
- Ensure that unforgivable items are in stock at all times.
- Directly supervises the Merchandise Operations Specialists. Leads
and coaches all store partners in providing great guest service and
performing their assigned task with the objective of achieving
budgeted sales.
- Ensures RTV and Hazardous Waste processed are managed per Petco
policy.
- Communicate all situations and/or conditions that affect the
store to the Guest Experience Leader and/or Store Leader (e.g.
guest complaints, item requests, inadequate inventory levels).
- Perform all special or other projects as assigned and assume
responsibility as Leader on Duty (LOD) as needed. LOD Key
Accountabilities:
- Provide quick and courteous service to all guests by utilizing
the GUEST Model throughout the store.
- Ensure OSE standards are maintained throughout the store.
- Ensure that the store is opened and / or closed in accordance
with established P&Ps.
- Provide training and coaching in GUEST and product knowledge to
store partners.
- In partnership with the Store Leader and/or Guest Experience
Leader ensure proper store scheduling is being maintained to ensure
guest service during peak hours.
- Adhere to and promote established safety procedures.
- Assist the Guest Experience Leader and/or Store Leader in
planning out location changes needed to the grid and ad planner to
maximize sales. Supervisory Responsibility:
Directly supervise the Merchandise Operations Specialist. Complete
performance evaluations for partners. Work Environment:
The majority of job duties are conducted indoors, although
merchandise receiving, merchandise carry-outs, or stock balancing
will require leaving the store briefly. Must be able to lift 50 lbs
and pull 2000 lbs utilizing material handling equipment. Improper
use of safety equipment and/or not following proper lifting
techniques may pose of risk of injury to customers, pets, and store
partners. Petco Animal Supplies, Inc. is an Equal Opportunity
Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, age,
protected veteran status, or any other protected classification.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, age, protected
veteran status, or any other protected classification. If you are a
returning visitor who has an existing account, please click here .
Current PETCO Partners Current Partners can explore internal
opportunities by logging in to PetNet.
Keywords: Petco Animal Supplies, Inc., Pittsfield , Merchandise Operations Leader, Other , Pittsfield, Massachusetts
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