Retail Sales Technology Associate

Company: Staples
Location: Pittsfield
Posted on: May 3, 2021

Job Description:

Description

Staples focuses on our customer and our community. As a Technology Sales Associate, youll provide exceptional customer service and have our customers needs in mind while helping them find a total solution for his/her technology needs both in-store and through the kiosk. You will be positive, inclusive and collaborative in helping our customers.

Your passion for tech will be show in your extensive knowledge of technology products, offerings, and technical services as you advise customers. We are investing in our people and our stores, empowering you to learn, grow and deliver. You will be part of a fun, team-oriented retail culture motivated to deliver on Staples values.

Get great perks because, you matter.

• Flexible part time hours and generous paid time off; hiring immediately
• Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)
• 401(k) plan with a company match, dental, vision and life insurance, short-term disability, and many more benefits

Play an active role in helping both your store and your customer win.

• Respond quickly and resourcefully to customer requests and concerns on the sales floor
• Create a positive, inviting environment for customers as you learn their tech needs
• Stay current on new technologies, products and services to offer a total solution
• Ensure the Tech department achieves key metrics, including profitable sales
• Be flexible on various responsibilities (i.e. cashier, merchandising, other duties as assigned)
  

Essential skills and experience:

• Able to work a flexible schedule (including nights and weekends)
• Customer service experience demonstrating the ability to engage and speak to customers and understand their needs
• Collaborate and work with other team members
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
• Staples does not sponsor applicants for work visas for this position

Preferred skills and experience:

• Previous experience in a retail environment with technology sales and services

Keywords: Staples, Pittsfield , Retail Sales Technology Associate, Other , Pittsfield, Massachusetts