Retail Sales Technology Supervisor

Company: Staples
Location: Pittsfield
Posted on: June 10, 2021

Job Description:

Description

Staples is focused on our customer and our community, while empowering you to learn, grow and deliver. As a Technology Sales Supervisor, you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You'll provide exceptional customer service and have our customer's needs in mind while helping them find a total solution for their technology needs. Your passion for "tech" will be show in your extensive knowledge of products as you advise customers, sell technology products and services, and lead a team in driving retail tech sales.

Get great perks.

• Flexible full-time hours/shifts and generous paid time off; hiring immediately

• Compensation based on qualifications and experience. Staples reserves the right to pay more or less.

• Full medical benefits package, 401(k) with company match, and many more benefits

• Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)

Schedule an interview immediately.

• After applying, engage in a brief conversation via text or e-mail (typically same day) to schedule an interview. We'll let you know if you're not eligible. In-person interviews are at the store location

Play an active role in helping your store, your people and your customer win.

• Stay current on new technologies, products and services to offer a total solution

• Promote technology both in-store and through the kiosk to achieve all sales & service goals and present solutions to drive dollars per transaction

• Create a positive, inviting environment as you learn customers tech needs and present solutions

• Respond quickly and resourcefully to customer requests and concerns on the sales floor

• Inspire. train and coach associates and model exceptional service, consultative selling and total solutions

• Lead a team committed to operational excellence in driving profitable sales and margin
• Be flexible to perform merchandising, operations, maintain a clean store, other duties as assigned

Qualifications

Essential skills and experience:

• Able to work a flexible schedule (including nights and weekends)

• 1+ year experience selling technology related products or services

• Experience leading a team and/or supervising others

• Must be able to engage and speak to customers and understand their needs

• Collaborate and work with other team members

• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

• Staples does not sponsor applicants for work visas for this position

Preferred skills and experience:

• Experience using financial metrics to track sales progress & increase sales

• Key holder experience within a retail environment

Click to learn more about the employee benefits, programs and perks offered at Staples.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Keywords: Staples, Pittsfield , Retail Sales Technology Supervisor, Other , Pittsfield, Massachusetts