Supv Field Services
Company: Iberdrola
Location: Pittsfield
Posted on: August 3, 2022
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Job Description:
Long Description
Primary responsibility is to manage Berkshire Gas service employees
to ensure the efficient and productive completion of assigned
work/projects. Mentor and actively assist in enhancing the skill
development of employees to ensure employee growth and development
to become a leader within the organization. Individual must possess
a thorough working knowledge of operating procedures and provides
support to other operations staff; resolves complaints; responds to
gas emergency situations and/or facilitates Gas Operations response
protocols to emergency situations. Responds to all emergency
situations, fulfills overtime assignments and on-call/office/field
coverage as directed. Provides both the administrative and
managerial supervision of bargaining unit employees.
Responsibilities
Manage the daily activities of employees and be responsible for the
efficient distribution of work to field forces and the processing
of gas emergencies, installation, service, repair and the safe
operation of company-owned gas equipment in accordance with
applicable codes pertaining to natural gas including company,
state, and federal regulatory policies, procedures, and standards.
Assumes duties and responsibilities of Operations Manager in his/
her absence. Responsible for the Supervision of the Charged
Customer Service Department and Dispatch Center for the Pittsfield
Division. Establish and update daily work order assignment/schedule
for use by dispatchers and maintain satisfactory scheduling times
for field operations maintenance activities. Identify and implement
best practices across the companies to ensure a productive and
efficient organization. Responsible for the scheduling and
coordination of administrative departmental activities, not limited
to, Operator Qualification compliance, training, vacations, shift
scheduling, and other items as needed. Directly assist the Manager
in identifying development areas and developing performance
improvement initiatives for the company. Support field
activities/programs and act as liaison with all other departments
and customers pertaining to functions/responsibilities within the
department. Collaborates with others regarding the administration
and compliance of all codes and standards to ensure the safe
delivery of natural gas to our customers.Responsible for processing
payroll, overtime, and tracking employee productive/unproductive
work time. Ensure all employees fully understand their personal
responsibility and accountability to adhere to standards of
performance and departmental objectives in regard to safety and all
other work-related activities. Provides input to and oversees the
budget for the assigned work group.
Skills and Requirements
Qualifications: (minimum qualifications for assignment to this
job): Education: High School Diploma Experience: 10 Years, or 5
Years with Associate degree
Candidate must have at least 10 years of very strong gas operations
or HVAC experience, or 5 years of experience with an Associate
degree. Must be qualified as a first responder. Must have
administrative, communication, and decision making abilities.
Strong leadership/managerial skills required. Must be available
24/7/365 to support gas emergency situations. A bachelor's degree
in business or related field is preferred. Strong quantitative
skills with a proven ability to use/produce spreadsheets or other
similar programs, strong written and verbal skills, and a proven
ability to use MS Office. Must be self-directed and have
demonstrated initiative and assertiveness skills. Proven ability to
multitask in a fast paced, mission critical environment. Gas
industry operations experience is required. Technical knowledge in
gas utilization and excellent customer service skills required.
Competencies
* Develop Self & Others
* Empower to grow
* Collaborate and Share
* Be a role model
* Focus to achieve results
* Be agile
* Technical Skills
Mobility Information
Please note that any applicant who is not a citizen of the country
of the vacancy will be subject to compliance with the applicable
immigration requirements to legally work in that country
Avangrid employees may be assigned a system emergency role and in
the event of a system emergency, may be required to work outside of
their regular schedule/job duties. This is applicable to employees
that will work in Connecticut, Maine, Massachusetts, and New York
within AVANGRD Network and Corporate functions. This does not
include those that will work for Avangrid Renewables
AVANGRID's employment practices and policies are geared to hiring a
diverse workforce and sustaining an inclusive culture. At AVANGRID
we provide fair and equal employment and advancement opportunities
for all employees and candidates regardless of race, color,
religion, national origin, gender, sexual orientation, age, marital
status, disability, protected veteran status or any other status
protected by federal, state, or local law. Learn more about equal
employment by following this link
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who is unable to use our online tool to search for or to apply for
jobs, you may request a reasonable accommodation by contacting our
Human Resources department at 203-499-2777 or
careers@avangrid.com
Keywords: Iberdrola, Pittsfield , Supv Field Services, Other , Pittsfield, Massachusetts
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