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Deposit Operations Representative II

Company: Greylock Federal Credit Union
Location: Pittsfield
Posted on: August 7, 2022

Job Description:

Position Title: DEPOSIT OPERATIONS REPRESENTATIVE II Department: DEPOSIT OPERATIONS We are guided by our IDEA principles - Inclusion, Diversity, Equity, and Accessibility - to support a workforce that reflects our community. Our principles support Greylock's mission and our goals of building a diverse workforce - reflecting multiple identities - and supporting the diverse communities we serve. We strive to ensure that the spaces in which we work and community members we engage are inclusive.Review of the candidate pool for each opportunity with Greylock Federal Credit Union will begin on the fourteenth day of posting. There is a $2,000 non-discretionary bonus available for full time employment. Eligibility for the bonus is $1,000 after successful completion of onboarding to be paid in the second paycheck, and $1,000 after 6 months of continued full time satisfactory service.Under the general supervision of either Deposit Operations Manager or Deposit Operations Supervisor, performs a variety of deposit operations duties to ensure the ongoing effectiveness of the department in conformance with established Credit Union policies, strategies and procedures.Key Job Requirements:1. Performs any functions, within scope of authority and expertise to provide the highest level of service and responsiveness to the members served by the Credit Union while performing all duties in accordance with prescribed regulatory compliance guidelines and Credit Union policies and procedures. 2. Performs the daily completion of the ACH function, posting of exception items, timely return of unpaid items, reconciling items received, initiating account corrections and processing notices of reclamation. Coordinates all ACH origination functions, including creating files, performing required maintenance and ensuring items are processed timely and accurately.3. Verifies and balances the daily ATM depository report for several Credit Union terminals, including reconciling cash and checks received, initiating proper account adjustments and providing timely notifications to members. Initiates ATM networks corrections, provides network appropriate transaction information and provides follow-up to ensure adjustments are received. Maintains the ATM network database; refresh member files and makes changes as necessary to existing records. 4. Perform daily wire functions. This includes verifying the withdrawal requests from members for outgoing wires. Verifying member accounts for requests received from the Federal Reserve for incoming wires. 5. Posts teller transaction requests received from members via the daily mail including deposits, loan payments and transfers.6. Process Levies, including placing holds on accounts for various time frames and sending funds to Commonwealth of Mass and/or Internal Revenue Service.7. Process Cash Items consisting of debiting members account, reversing loan payments, charging member account returned item fee and sending members notification of extended holds. 8. Responsible for the coordination of the purchasing and supply function. Including ordering supplies from appropriate vendors, verifying the item has been received and preparing the invoice received for payment.9. Responds to a variety of member requests. Completes various research requests including statement and check copies.10. Serves as a liaison with the Credit Union's third party vendors.11. Provides support to the majority of the Deposit Operations functions as needed.12. Performs daily debit card function including but not limited to adding travel notes, responding to member inquires and completing fraud research.13. Assist Credit Card Representative with general credit card inquiries.14. Assists with the reconciling of general ledger accounts.15. Promotes the Credit Union wherever and whenever possible. Encouraged to actively represent the Credit Union in local civic, community and professional organizations.The above is a description of the ordinary duties of the position. It should be expected that from time to time other duties related and unrelated to the above may be assigned and, therefore, required.Position Requirements:High School diploma or its equivalent. Six plus month's member service, operations or related experience. Must be detail-oriented and demonstrate strong organizational and communication skills. Demonstrated knowledge of Deposit Operations responsibilities and training ability. Able to carry bulky items weighing up to fifty pounds. Able to use various types of office software, spreadsheet applications and PC proficient in Microsoft Office Suite. Supervisory Scope: None* In an effort to keep our employees and community safe Greylock has made the tough decision to implement a policy requiring all current and future employees to be fully vaccinated against COVID-19. To be considered fully vaccinated an individual would have to receive both doses of the two-shot series, or one dose of the single shot series. As well as completing the two-week period after receiving the last dose in which CDC guidelines say it takes to form full immunity. New hires will be required to provide their CDC vaccination cards pre-employment as proof that they have met these requirements. Greylock complies with Federal Law and will consider any medical or sincerely held religious exemption request provided. *

Keywords: Greylock Federal Credit Union, Pittsfield , Deposit Operations Representative II, Other , Pittsfield, Massachusetts

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