PittsfieldRecruiter
the smart solution for Pittsfield jobs

Customer Solutions Tech Support-WORK FROM HOME

Company: Mommy Jobs Online
Location: Pittsfield
Posted on: June 17, 2018

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLAMBER3250 on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160. Related Keywords: Make Money From Home, Work From Home Job Board, No Fees To Join Work From Home, Free Jobs To Work From Home, Mommy Jobs Online, Jobseeker On Board, Shazzy Jobs, Data Entry Jobs, Part Time Data Entry Jobs, Full Time Data Entry Jobs, Data Entry Clerk, Work From Home, Work At Home Jobs, Call Center, Customer Service, Paid Surveys, Make Money Online, Find Legitimate Jobs At Home, Affiliate Program, Be Your Own Boss, Customer Service Jobs At Homes, Find Me A Work From Home, How To Make Money From Home, Shasmi Beauty, Skin Care Regimen, Independent Beauty Sales Consultant.

Keywords: Mommy Jobs Online, Pittsfield, Customer Solutions Tech Support-WORK FROM HOME, Other, Pittsfield, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Other Jobs


Benefits Specialist
Description: Come and join a successful team of representatives for the largest
Company: Ameriplan
Location: Worcester
Posted on: 07/18/2018

Sr Advanced Proposal Lead (Military Veterans Wanted!)
Description: Basic Qualifications Bachelor's degree or equivalent is required plus a minimum of 8 years of relevant experience or Master's degree plus a minimum of 6 years of relevant experience CLEARANCE REQUIREMENTS: (more...)
Company: General Dynamics Mission Systems
Location: Pittsfield
Posted on: 07/16/2018

Call Center Representative
Description: Provides quality customer service and support to customers on a daily basis, including phone interaction,
Company: American Cybersystems
Location: Worcester
Posted on: 07/16/2018


Bilingual Customer Retention Expert
Description: MJOL External Job Ads / Customer Service Job Ads Work at Home Bilingual Customer Retention Expert English / Spanish Helping those in need is a way of life for us, and we are looking for more people (more...)
Company: MJOL
Location: Springfield
Posted on: 07/15/2018

Senior Scientist I, Manufacturing Sciences
Description: We are seeking a highly-motivated Senior Scientist/Engineer to join our Downstream group in the Manufacturing Sciences department at AbbVie Bioresearch Center located in Worcester, MA. As part of the (more...)
Company: AbbVie
Location: Worcester
Posted on: 07/16/2018

Moms: Work 100% Online from Home
Description: Interviewing an exciting role to work from home either FT or PT with a growing Health Wellness company. We have
Company: AmeriPlan USA Health and Dental
Location: Springfield
Posted on: 07/15/2018

Telemarketing Reps.
Description: Healthcare benefits company with over 20 years in business, is seeking Telemarketing
Company: APC Consulting
Location: Springfield
Posted on: 07/18/2018

Supervisor, Manufacturing
Description: AbbVie Bioresearch Center is actively seeking a Supervisor, Manufacturing to join their team in Worcester, MA. This resource will be responsible for the daily supervision and training of operating personnel (more...)
Company: AbbVie
Location: Worcester
Posted on: 07/15/2018

Now Interviewing For At Home Positions
Description: We will be conducting interviews all week. We currently have two positions available. We are looking for people that will take pride in helping others work for our company. If you have an upbeat personality (more...)
Company: AP USA
Location: Springfield
Posted on: 07/16/2018

Electromechanical Assembler
Description: Responsible for performing a wide variety of mechanical tasks associated with the development, manufacture, or repair of products. Duties will include performing complex mechanical assembly on repair (more...)
Company: HW Staffing Solutions
Location: Leominster
Posted on: 07/18/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Pittsfield RSS job feeds