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Senior Multi-Life Underwriter

Company: Guardian Life
Location: Pittsfield
Posted on: March 8, 2019

Job Description:

**Remote Opportunity**

Position Summary

This position is responsible for the identification of risk for Multi Life Cases. The person in this position determines appropriate Guaranteed Standard Issue monthly indemnity offers for employees of companies who agree to install Berkshire/Guardian Disability Income benefit programs. He/she will negotiate with field representatives and communicates details of offers. A similar process is delivered for Annual Review of existing cases/offers. Another aspect of this position is active participation in pre-enrollment activities for all sold cases prior to enrollment. This person will need to build and maintain strong relationships with both internal and external contacts.

Candidate Responsibilities


  • A large portion of the success of this line of business depends on the accurate spread of risk for each Multi Life case. The incumbent must be able to use the tools provided to determine the appropriate amount of risk for Berkshire to enter into a contract with employers. The person in this role will possess the level of confidence required to make sound judgments and decisions on a case by case basis and support their position when appealed. They should be able to work independently to make these decisions. They are able to communicate their decisions to the field in such a way that the number of requests for reconsideration at a more senior level is minimal. Product knowledge is critical to understanding and suggesting appropriate plan designs to position a voluntary case for successful enrollment and profitability.
  • Evaluation of risk on Multi Life Cases To Determine if the spread of risk is broad enough for Guardian to make and offering
  • Approval of offers on cases with or without modifications to the request, or decline to make offers Once case is reviewed, determine if Guardian should make an offering or not and to decide if the offer should be modified based on evaluation
  • Performs analysis and reporting of sales activity, ongoing case participation levels and reported claims, in necessary for determining continuation of a case at Annual Review Annual Review needs to be performed in routine on all cases evaluating the overall experience of each case
  • Maintenance of a favorable corporate image through effective communications. Manage relationships with key Multi-Life producers and General Agency staff, and act as key contact with participation in the sale of Multi-Life cases It is critical that Guardian maintain a favorable corporate image both through written and verbal communications in order to continue to grow the business
  • Assist in training of new members of the Multi-Life team To ensure consistent, detailed training to all new members of the team

    The above description includes most significant duties performed. However, other occasional work assignments not mentioned are assumed to be included. Management reserves the right to assign and/or reassign duties and responsibilities at any time.

    Reporting Relationships

    • This person reports to the Manager of the Multi-Life Team

      Functional SkillsCompetencies/Skills:


      • Accurately, independently, and effectively evaluate the full spectrum of Multi Life Case requests utilizing Excel, Word and customized departmental systems
      • A self starter, disciplined and self monitored to work unsupervised in remote, professional location
      • Work within stated process time standards; position may require work time beyond core hours
      • Demonstrated ability to remain adaptable and contribute to a work environment that seeks and recognizes continuous improvement
      • Demonstrated ability to interact with confidence while engaging in open discussions in an effort to build rapport with others
      • Utilize excellent problem solving and critical thinking skills
      • Cultivate an understanding of each business from the data that can be gathered, rate the level of risk and assign a monthly benefit that can be insured with profitable results
      • Participate in daily check-in with Manager, all scheduled meetings and training sessions
      • Train a minimum of two weeks at Home Office (Pittsfield, Massachusetts) upon hire and at appointed times during the year


        Knowledge:


        • Strong knowledge of the Individual Disability Income product and associated riders
        • Understanding of the financial aspect of business entities to determine taxability of benefits
        • Must have ability and willingness to regularly have negotiations with field representatives
        • Able to effectively communicate underwriting decisions to the field in a way that promotes understanding of the risk management process
        • It is expected that he/she will seek continuing education through corporate or private offerings

          Leadership Behaviors

          • Continuously strives to provide superior customer service
          • Expresses oneself in an open and honest manner
          • Demonstrates self-awareness and embraces feedback

            Keywords: Guardian Life, Pittsfield , Senior Multi-Life Underwriter, Other , Pittsfield, Massachusetts

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