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PT Training Administrator

Company: Berkshire Hills Bancorp
Location: Pittsfield
Posted on: July 4, 2019

Job Description:


PT Training Administrator


(943001)


Job Type

Part-time



Category


Location

Pittsfield, MA 99 North St



Job Details


Division: Retail Banking

Department: Branch Administration

Reports to: Branch Training Officer

Status: Non-exempt

Grade: 5

Location: 99 North Street, Pittsfield, MA

Tuesday - Thursday 20 hours per week

Purpose/Objective:

Fully responsible for the scheduling, ordering and tracking of all training courses organized in the retail network. The Training Administrator runs the Bank's Learning Management System. Provides assistance to the training department with all administrative functions of the Bank's branch network training program. Maintains comprehensive knowledge of pertinent regulations and internal policies and procedures.

Key Accountabilities:






  • Performs all tasks associated with onboarding a new hire to the branch network. This includes securing a trainer for in branch training that follows classroom. Conducts new hire training in Pittsfield every two weeks. All new hire courses will be assigned via the Bank's LMS system based on position.
  • Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties.
  • Maintains comprehensive knowledge of Federal and State laws and regulations pertaining to banking and financial transactions, as well as Berkshire Bank policies and procedures.
  • Works with training team to schedule all classroom trainings and notifies employees of when those trainings will take place. Maintains training schedule on XPoint. Builds classroom trainings in Bank's LMS system.

  • Participates on special projects such as acquisitions and mergers by performing all logistics for trainers and post conversion helpers. Ensures all receipts are gathered and expenses reported on conversion cost sheet.

  • Reviews Connector to review job changes/promotions and assigns appropriate classes for those changes via the Bank's LMS.

  • Completes departmental reporting requirements for Senior Management including a monthly dashboard.

  • Utilizes the Bank's Learning Management System to assign and track all staff's training attendance in or outside the Bank. Generates personalized reports for each Branch Manager on trainings completed by their staff. Ensures all online training courses are completely in a timely fashion for all branch employees. Performs all reset requests for Webex courses submitted via Xpoint.


    Education:








    • High School Diploma


      Experience:








      • Minimum 1 year in retail banking


      • Administrative experience


        Skills & Knowledge:








        • Detail Orientated


        • Time Management


        • Written communication skills


        • Self-motivated; able to work independently; multi- task


        • Computer skills in Microsoft Office products, including Excel, Word, and Power Point


          Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Keywords: Berkshire Hills Bancorp, Pittsfield , PT Training Administrator, Other , Pittsfield, Massachusetts

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